Pinchpoint - Common Area
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Live! Hospitality & Entertainment
Philadelphia, PA, US
Summary
The Pinchpoint is responsible for securely handling patron payments and verifying identification at the venue entrance or exit. They must provide professional, engaging service while working collaboratively with the team to ensure a positive guest experience.
Job Description
Stateside Live! is a hospitality and entertainment district centered in the heart of the South Philadelphia Sports Complex. The one-of-a-kind venue features multiple restaurants, bars, and entertainment choices, including: PBR Philly: Coors Banquet Bar, 1100 Social, Miller Time Beer Hall, Live! Arena which includes: Birra Peroni, Chickie’s and Pete’s, Geno’s Steaks, and Lorenzo and Sons Pizza. Voted Philadelphia’s No. 1 Sports Bar by Philadelphia Magazine, Stateside Live! is a joint partnership between Philadelphia-based Comcast Spectacor and Baltimore-based The Cordish Companies.
Pinchpoint Responsibilities include, but are not limited to:
- Securely handling patrons' cash and credit cards.
- Check the identification of each patron entering the establishment.
- Work well with the rest of the team to ensure the best experience for our guests.
- Consistently offers professional, engaging and friendly service.
- Greets guests professionally.
Pinchpoint Qualifications
- At least one year of experience with cash handling, customer service and/or hosting.
- Must be at least age 18.
- Must speak fluent English, other languages preferred.
The Pinchpoint position requires the ability to perform the following:
- Strong ability to provide attention to detail.
- Carrying or lifting items weighing up to 25 pounds.
- Handling objects, products and credit card machines.
- Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire venue.
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
- Reading abilities are frequently utilized, often when reviewing guests' identification.
- Basic mathematical skills are used frequently.
- May be required to work nights, weekends, and/or holidays.
Live! Hospitality & Entertainment was created in 1999 and have been a staple in The Cordish Company developments thereafter. Today, Live! Hospitality & Entertainment operate successfully throughout the U.S., most notably Power Plant Live! in Baltimore, MD; Kansas City Live! in Kansas City, MO; Fourth Street Live! in Louisville, KY; XFINITY Live! in Philadelphia, PA; Ballpark Village in St. Louis; Waterside District in Norfolk, VA; Live! at the Battery in Atlanta, GA; Texas Live! in Arlington, TX and Cary, NC at Fenton.
Live! serves up big, bold dining experiences. Award-winning concepts like fast-growing Sports & Social and PBR Cowboy Bar. Partnerships with world-famous chefs like Guy Fieri and Hall of Fame professional athletes like Troy Aikman. Premier concert and event venues like Arlington Backyard and The Hall.
Live! attracts more than 55 million people each year. Each district is unique and embodies the local flare and culture that is special to each community and share a common commitment to quality and providing patrons best-in-class entertainment experiences. The focal point is the energy and excitement of live entertainment featuring approximately 200 major concerts, festivals and events throughout the year.
The Company has partnered with and created entertainment concepts for many of the leading brands in the world including Anheuser Busch, NBC Sports, Comcast Spectacor, Hard Rock, Cardinals, Bally Sports, Molson-Coors, and others.
Live! offers a unique culture to its Team Members well as a strong career path and growth opportunities. Managers are exposed to the many aspects of dining and entertainment business. Live! is dedicated to great food and hospitality in an entrepreneurial environment, with career paths in restaurant and culinary management, multi-unit operations, nightlife operations, marketing and promotions, live entertainment and events, and corporate positions.
Founded
1999
Company size
5,001-10,000 employees
Industry
Restaurants
Org type
Privately Held
Headquarters
Baltimore, Maryland
Live! Hospitality & Entertainment was created in 1999 and have been a staple in The Cordish Company developments thereafter. Today, Live! Hospitality & Entertainment operate successfully throughout the U.S., most notably Power Plant Live! in Baltimore, MD; Kansas City Live! in Kansas City, MO; Fourth Street Live! in Louisville, KY; XFINITY Live! in Philadelphia, PA; Ballpark Village in St. Louis; Waterside District in Norfolk, VA; Live! at the Battery in Atlanta, GA; Texas Live! in Arlington, TX and Cary, NC at Fenton.
Live! serves up big, bold dining experiences. Award-winning concepts like fast-growing Sports & Social and PBR Cowboy Bar. Partnerships with world-famous chefs like Guy Fieri and Hall of Fame professional athletes like Troy Aikman. Premier concert and event venues like Arlington Backyard and The Hall.
Live! attracts more than 55 million people each year. Each district is unique and embodies the local flare and culture that is special to each community and share a common commitment to quality and providing patrons best-in-class entertainment experiences. The focal point is the energy and excitement of live entertainment featuring approximately 200 major concerts, festivals and events throughout the year.
The Company has partnered with and created entertainment concepts for many of the leading brands in the world including Anheuser Busch, NBC Sports, Comcast Spectacor, Hard Rock, Cardinals, Bally Sports, Molson-Coors, and others.
Live! offers a unique culture to its Team Members well as a strong career path and growth opportunities. Managers are exposed to the many aspects of dining and entertainment business. Live! is dedicated to great food and hospitality in an entrepreneurial environment, with career paths in restaurant and culinary management, multi-unit operations, nightlife operations, marketing and promotions, live entertainment and events, and corporate positions.
Founded
1999
Company size
5,001-10,000 employees
Industry
Restaurants
Org type
Privately Held
Headquarters
Baltimore, Maryland