Physician Office Rep - Pain Center - FT - 1st Shift
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Huntsville Hospital Health System
Huntsville, AL, US
Summary
The Physician Office Representative is responsible for greeting patients, managing registration data, and handling incoming telephone inquiries. They also schedule patient appointments and process payments while maintaining an organized and professional office environment.
Job Description
Overview
Job Summary
Greet the public, patients and families in a friendly and professional manner. Collect information from patient and family pertaining to registration and enter into the hospital registration system. Disseminate paperwork appropriately and timely. Receive incoming telephone calls, answer questions and route to appropriate person or take a detailed message. Schedule patient appointments and accept/process payments from patients.
Qualifications
Minimum Knowledge, Skills and Experience required:
Education
High school graduate or GED required. Some college preferred.
Experience
Minimum of two years experience as a billing clerk, office clerk or unit clerk, preferably in a hospital or physician office setting, preferred.
Additional Skills/Abilities
Must be able to work in a fast paced environment, requiring prioritizing and changing tasks frequently and quickly. Excellent communication skills necessary. Must be able to file numerically and alphabetically and have accurate typing/data entry skills.
About Us
Build your career with us
At Huntsville Hospital, Huntsville Hospital for Women & Children and Madison Hospital, you’ll find meaningful work, supportive teams and opportunities to grow within a locally governed, nonprofit health system committed to the communities we serve. Our workplace culture has earned national recognition, including Newsweek’s America’s Greatest Workplaces in Health Care 2026 and Forbes’ America’s Best-in-State Employers 2025. Huntsville Hospital is the region’s primary referral center for advanced and specialty care, home to a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU and North Alabama’s Level I Trauma Center. Together, our three Madison County hospitals have 971 licensed beds and offer career opportunities across a wide range of specialties and care settings. Employees have access to continuing education, Shared Governance, Clinical Ladder, Nurse Residency, tuition assistance, child care, wellness resources, an on-site employee pharmacy and health clinic, and more. We are proud to be an equal opportunity employer and a partner in the U.S. Army Partnership for Your Success (PaYS) Program.
Huntsville Hospital Benefits:
We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!
Learn more about Huntsville Hospital Health System:
- Careers: https://careers.hhsys.org/careers-home
- Benefits: https://careers.hhsys.org/why-hh-health/benefits/benefits-at-huntsville-hospital/
- Education & Professional Development: https://www.huntsvillehospital.org/education
- Life In Huntsville: https://www.huntsvillehospital.org/about-huntsville-al
Huntsville Hospital is an 881-bed hospital that serves as the regional referral center for North Alabama and southern Tennessee. Huntsville Hospital is governed by the Health Care Authority of the City of Huntsville and is the second-largest hospital in Alabama. In recent years, the hospital has expanded its services throughout the region with the development of Huntsville Hospital Health System, which includes hospitals in Huntsville, Madison, Athens, Decatur, Boaz, Guntersville, Moulton, Red Bay, Sheffield, Scottsboro, and Fayetteville, Tenn. The Health System includes more than 2,300 patient beds and 21,000 employees.
Founded
1895
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Huntsville, AL
Huntsville Hospital is an 881-bed hospital that serves as the regional referral center for North Alabama and southern Tennessee. Huntsville Hospital is governed by the Health Care Authority of the City of Huntsville and is the second-largest hospital in Alabama. In recent years, the hospital has expanded its services throughout the region with the development of Huntsville Hospital Health System, which includes hospitals in Huntsville, Madison, Athens, Decatur, Boaz, Guntersville, Moulton, Red Bay, Sheffield, Scottsboro, and Fayetteville, Tenn. The Health System includes more than 2,300 patient beds and 21,000 employees.
Founded
1895
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Huntsville, AL
