Phone Operator / Receptionist
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SHELOR MOTOR MILE
Salem, VA, US
Summary
Act as the first point of contact by answering and directing incoming phone calls professionally. Support the dealership by greeting customers, taking accurate messages, and performing administrative tasks.
Job Description
Job DetailsJob Location: Salem, VA 24153Salem Motor Mile is seeking friendly, professional, and customer-focused Phone Operators to join our busy automotive dealership team. The ideal candidate will be the first point of contact for customers, providing exceptional service while efficiently managing incoming calls and directing inquiries to the appropriate departments.
Responsibilities:
Answer and direct incoming phone calls in a courteous and professional manner
Greet customers and assist with general inquiries
Take accurate messages and relay information promptly
Support administrative and clerical tasks as assigned
Provide outstanding customer service at all times
Qualifications:
Excellent verbal communication and customer service skills
Professional phone etiquette
Strong organizational and multitasking abilities
Basic computer skills and data entry experience
Ability to work in a fast-paced environment
Previous receptionist, call center, or customer service experience preferred but not required
Starting Pay: $15.00/hour
Full-time and part-time schedules available
EEO
Qualifications
