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Home Flexible Job Board Phone Auditor - Remote

$45,000–55,000/yr 33d ago

Phone Auditor - Remote

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EXL

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Summary

The Phone Auditor is responsible for completing Property & Casualty insurance audits by communicating directly with policyholders to verify payroll and accounting records. They must accurately evaluate exposure amounts and manage assignments through a web-based production system.

Job Description

EXL Premium Audit, a leader in the field, can complete all levels of premium audits on all auditable exposure types. We train our 450+ highly skilled professionals worldwide utilizing our industry-leading training platform and curriculum.

What we offer:

  • Home based office
  • Reimbursement of expenses
  • Up to 8 weeks of paid training, depending on experience
  • Base pay with attractive incentive opportunities
  • Laptop computer, printer/scanner, etc. provided
  • Competitive Benefits – Health Insurance, Dental, 401k and FSA/HSA
  • Holiday Pay
  • Vacation Pay

Total Compensation per year $45k to $55k

Responsibilities

  • Complete audits for Property & Casualty insurance policies (Workers’ Compensation and General Liability).
  • Work directly with policyholders or their contacts via phone to obtain payroll and accounting records.
  • Accurately evaluate and apply correct classifications and exposure amounts.
  • Manage assignments provided through our web-based production system.
  • Ensure accuracy, compliance, and customer satisfaction in all audit work.

Qualifications

  • Knowledge & experience in conducting audits within Nexus platform (preferred)
  • Have Insurance, Accounting/Bookkeeping, Payroll or other related work experience
  • Have an associate or bachelor’s degree with a concentration in Accounting, Finance, Business or Bookkeeping
  • Experience of working directly with the public, preferably on the phones
  • Self-starter and able to work with minimal supervision
  • Well organized
  • Willing to work from home
  • Great customer service skills and the ability to communicate & comprehend both written and orally
  • Strong organization and time management skills
  • High School diploma or GED is required

The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.

About the company

EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Company size

10,001+ employees

Industry

Business Consulting and Services

Org type

Public Company

Headquarters

New York, NY

Apply Now

About the company

EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Company size

10,001+ employees

Industry

Business Consulting and Services

Org type

Public Company

Headquarters

New York, NY

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