Pharmacy Technician - Patient Advocacy Coordinator
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Onco360
Woodridge, IL, US
Summary
The Patient Advocacy Coordinator assists patients and families in securing financial resources for pharmacy co-pays through nonprofit and manufacturer programs. They are responsible for navigating insurance benefits, managing application documentation, and maintaining accurate patient data in the system.
Job Description
Join a mission-driven team making a difference in the lives of cancer patients. Onco360 is continuing to grow, and we're seeking new team members.
Sign-On Bonus: $5,000 for employees starting before October 31, 2026.
Pharmacy Technician - PAP (Patient Advocacy Coordinator) – Onco360 Pharmacy
Woodridge, IL | Full-Time | Mon - Fri 10:30am to 7pm CST
Salary Starting at $23.00/hr and up
Onco360, a leading oncology pharmacy, is seeking a Pharmacy Technician with PAP experience to fill our role of Patient Advocacy Coordinator. Candidate to live within commuting distance of our Woodridge pharmacy. Remote work possible after initial on-site training.
Company Benefits
- Medical; Dental; Vision
- 401k opportunity
- Paid Time Off and Paid Holidays
- Tuition Reimbursement
- Quarterly Incentive Bonus
- Paid Volunteer Day
- Referral Incentive Program
- Company Paid Life Insurance; and Short/Long-Term Disability
Why Join Us?
- A career with purpose: Help patients access life-saving medications.
- Supportive culture: We value teamwork, respect, integrity, and passion.
- Growth opportunities: We invest in your professional and personal development.
What You’ll Do
The Patient Advocacy Coordinator is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient’s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.
How You’ll Do This
- Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.
- Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.
- Support applications for nonprofit and manufacturer assistance programs.
- Provide clear explanations of insurance benefits and co-pay structures.
- Maintain accurate patient demographic and insurance data in CPR+.
- Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.
What You Bring
Required:
- High School Diploma or GED
- 1+ years of patient assistance program or patient advocacy experience
- Registration with Board of Pharmacy (as required by state law)
- Certified Pharmacy Technician (PTCB)
- Strong communication, organizational, and customer service skills
Preferred:
- Associate degree
- 3+ years of patient assistance or advocacy experience
- Specialty pharmacy experience
Onco360 is recognized as one of the nation's leading independent specialty pharmacies dedicated exclusively to oncology and rare disease patients. Through our comprehensive patient support programs, clinical expertise, and commitment to personalized care, we play a critical role in helping patients access, manage, and adhere to complex therapies while navigating the challenges associated with cancer treatment.
We focus on delivering specialized pharmacy services and improving the patient experience positioning us at the forefront of healthcare innovation. By collaborating with healthcare providers, pharmaceutical manufacturers, and patient communities, Onco360 is helping bridge the gap between therapeutic innovation and real-world patient outcomes.
In its focus to bring together the stakeholders involved in the cancer treatment process, Onco360 is advancing the continuum of oncology pharmaceutical care through patient advocacy, dispensing excellence, and the clinical experience and expertise that comes from its focus in oncology.
Onco360 is headquartered in Louisville, KY and dispenses nationally through its network URAC, ACHC, NAPB, and JCAHO accredited Oncology Pharmacies.
Founded
2003
Company size
501-1,000 employees
Industry
Pharmaceutical Manufacturing
Org type
Public Company
Headquarters
Louisville, Kentucky
Onco360 is recognized as one of the nation's leading independent specialty pharmacies dedicated exclusively to oncology and rare disease patients. Through our comprehensive patient support programs, clinical expertise, and commitment to personalized care, we play a critical role in helping patients access, manage, and adhere to complex therapies while navigating the challenges associated with cancer treatment.
We focus on delivering specialized pharmacy services and improving the patient experience positioning us at the forefront of healthcare innovation. By collaborating with healthcare providers, pharmaceutical manufacturers, and patient communities, Onco360 is helping bridge the gap between therapeutic innovation and real-world patient outcomes.
In its focus to bring together the stakeholders involved in the cancer treatment process, Onco360 is advancing the continuum of oncology pharmaceutical care through patient advocacy, dispensing excellence, and the clinical experience and expertise that comes from its focus in oncology.
Onco360 is headquartered in Louisville, KY and dispenses nationally through its network URAC, ACHC, NAPB, and JCAHO accredited Oncology Pharmacies.
Founded
2003
Company size
501-1,000 employees
Industry
Pharmaceutical Manufacturing
Org type
Public Company
Headquarters
Louisville, Kentucky
