Pharmacy Cashier

Job DetailsJob Location: Pharmacy - Hattiesburg, MS 39401Job Summary:

As a Pharmacy Cashier you will be responsible for greeting pharmacy patients when they arrive, answering general questions they may have, and completing their transactions efficiently. You will also be responsible for any other job duties assigned by the Director of Pharmacy. This individual will serve as a member of a service conscious Pharmacy team that consistently builds relationships with customers of all ages, cultures, and religions by exceeding their expectations and providing safe, accurate and efficient care.

Job Responsibilities:

Greet customers by providing friendly and professional experience
Operating cash register, processing transactions, and counting cash
Using pharmacy computer systems to check prescription status, bagging, and hanging up prescriptions
Answer the telephone, and take accurate messages if the pharmacist is not available
Balance the cash drawer each morning and afternoon
Collect the correct fees from patients at the time of visit
Reporting prescription errors to the pharmacist on duty
Keep the pharmacy clean, stocked, and organized
Effectively maintain filing records daily
Complete end of the day reports and checking deposit slip with activity report
Verifies patient and prescription information before selling medications to customers
Ensures confidentiality by abiding by applicable laws, regulations, and SEMRHI policies when working with Protected Health Information
Respects the customer’s privacy, dignity, and cultural beliefs in all interactions
Maintains composure under pressure while displaying ownership in addressing customer issues
Uses critical thinking skills to determine if the customer’s concern can be resolved at the window, or if it must be escalated to the Pharmacist for resolution
Daily site maintenance activities consist of cleaning and maintaining automated prescription processing equipment, cleaning and organizing the employee’s work area, and frequently checking the lobby area for cleanliness.
Builds a positive team atmosphere by showing initiative, developing mutually beneficial working relationships with peers, making significant on-going contributions to achieve organizational goals, and objectively evaluating feedback from others.
Maintains prompt and regular attendance
Verify timecard at the end of each pay period 
Performs related work, as assigned
Completes the required IT/Security trainings prior to the deadline

QualificationsEducation / Experience:

High School diploma or equivalent
Ability to calculate basic math
Customer service experience in pharmacy setting preferred
Excellent communication skills
Must be able to work a flexible schedule by arriving early and/or working late

Knowledge, Skills, and Abilities

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications
Skill in active listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Skill in Speaking - Talking to others to convey information effectively.
Skill in Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Skill in Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do
The ability to listen, read, and comprehend information and ideas presented in speech and writing.
The ability to identify and understand the speech of another person.
The ability to communicate information and ideas in speaking so others will understand
The ability to multi-task while managing multiple priorities

Physical and Other Requirements:

Must continuously listen, visualize, have dexterity and eye-hand coordination
Ability for simple grasping, speed work
Must frequently stand, squat, reach, use both right and left forearm rotation and walk
Must occasionally kneel, twist, have the ability to grasp firmly, lift and carry, push and pull in excess of 10 lbs.
Ability to perform repetitive tasks with attention to detail within specified time periods