Personal Injury Outreach Representative
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Legal Management Group
Los Angeles, CA, US
Summary
The role focuses on building relationships with clinics, body shops, and community stakeholders to generate qualified personal injury case referrals. It involves conducting regular field visits and acting as the primary liaison between the firm and its referral partners.
Job Description
About the Role
We are seeking a motivated and outgoing Personal Injury Outreach Representative to support our firm’s growth by building strong relationships with referral partners and increasing awareness of our legal services. This role is field-based and focuses on developing partnerships with clinics, body shops, and other community stakeholders to generate qualified case referrals.
The ideal candidate is a confident communicator, highly professional, and comfortable working independently in a fast-paced environment while representing the firm in the community.
Key Responsibilities
1. Outreach & Business Development
- Visit clinics, body shops, and other partner locations to promote the firm’s personal injury services.
- Identify and develop new referral sources and business opportunities.
- Strengthen relationships with existing partners to increase referral volume.
- Actively represent the firm in the community to expand brand awareness.
2. Relationship Management
- Serve as the primary liaison between the firm and referral partners.
- Build and maintain long-term professional relationships with key stakeholders.
- Address partner concerns promptly and ensure high levels of satisfaction and trust.
- Provide regular updates and maintain consistent communication with partners.
3. Field Engagement
- Conduct regular field visits within assigned territory.
- Attend networking events, industry gatherings, and community engagements as required.
- Ensure professional representation of the firm at all times.
4. Reporting & Market Insights
- Track outreach activities, referral performance, and partner engagement.
- Prepare reports on field activity, market trends, and competitor insights.
- Share feedback from the field to help improve outreach strategies and services.
Requirements
- Proven experience in sales, business development, customer service, or field outreach (legal or personal injury experience is an advantage).
- Excellent communication and interpersonal skills.
- Must be a fluent Spanish speaker (required).
- Strong ability to build trust and professional relationships.
- Comfortable with fieldwork, travel, and meeting clients in person regularly.
- Self-motivated, goal-oriented, and able to work independently.
- Strong organizational and multitasking skills.
- Professional demeanor and ability to engage with individuals from diverse backgrounds.
- Valid driver’s license and willingness to travel within assigned areas.
Preferred Qualifications
- Experience in personal injury law firm marketing or referral networking.
- Background in healthcare, insurance, or clinic relations.
- Knowledge of local community networks and provider ecosystems.
