Per Diem Facility Services Coordinator
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MORAVIAN VILLAGE OF BETHLEHEM
Bethlehem, PA, US
Summary
The Front Desk Associate serves as the primary point of contact for residents, families, and visitors at the facility. Responsibilities include managing phone calls, greeting guests, handling administrative tasks, and maintaining a clean and professional lobby environment.
Job Description
Job Details: Job Location: MVB - Independent Living - Bethlehem, PA, Education Level: High School, Salary Range: $15.00Hourly, Travel Percentage: None, About Us:
At Moravian Village, we are dedicated to creating a warm, welcoming environment where seniors can enjoy comfort, safety, and a strong sense of community. Our team is committed to compassionate care and exceptional service, and we’re currently seeking a friendly, organized, and dependable Front Desk Associate to be the first point of contact for residents, families, and visitors.
Job Summary:
As the Front Desk Associate, you will play a key role in maintaining a positive and professional atmosphere. You'll be responsible for greeting guests, answering phone calls, assisting residents with inquiries, and supporting administrative functions. This is a Part Time or Per Diem position which entails flexibility in scheduling to include working weekends, overnights, and some holidays on a rotational basis.
Key Responsibilities:
Greet residents, families, and visitors with warmth and professionalism
Answer and direct phone calls in a courteous manner
Monitor and manage visitor logs and resident sign-outs
Respond to resident and guest inquiries and direct them to appropriate staff
Assist with mail distribution, filing, and basic clerical duties
Maintain a clean and organized front desk and lobby area
Follow all community policies and safety procedures
Qualifications: You must be a candidate that values being part of a family and not just a number!
Valid/current PA drivers license in good standing.
High school diploma or equivalent
Previous experience in customer service or front desk role preferred
Excellent communication and interpersonal skills
Basic computer proficiency (MS Office, email, phone systems)
Compassionate and patient demeanor
Ability to handle sensitive information with discretion
Moravian Village is a 55+ Continuing Care Retirement Community uniquely in touch with the rhythms and values of senior living. We have distinct lifestyle choices including our Cottage Homes, Independent Apartments and Skilled Nursing Health Care Center.
Founded
2002
Company size
51-200 employees
Industry
Healthcare
Org type
Nonprofit
Headquarters
Bethlehem, Pennsylvania
Moravian Village is a 55+ Continuing Care Retirement Community uniquely in touch with the rhythms and values of senior living. We have distinct lifestyle choices including our Cottage Homes, Independent Apartments and Skilled Nursing Health Care Center.
Founded
2002
Company size
51-200 employees
Industry
Healthcare
Org type
Nonprofit
Headquarters
Bethlehem, Pennsylvania