People Operations
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Wah Mei
San Francisco, CA, US
Summary
The People Operations Specialist manages HR functions including recruitment, onboarding, benefits administration, and payroll processing. They ensure agency compliance with local, state, and federal labor laws while supporting staff through training and conflict resolution.
Job Description
About the role
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The People Operations Specialist is responsible for ensuring the agency actively recruits and supports staff in Human Resource (HR) functions, including but not limited to Employee (EE) benefits, onboarding, separations, training opportunities, etc. The position works with the Associate Director of Program Operations in investigating and maximizing our (medical, life, dental, etc) insurance benefits are aligned with agency and staff needs, The People Operations Specialist also ensures agency compliance with all local, State, and Federal guidelines, laws, practices aligned with the agency’s contracts and grants. Wah Mei School currently employs approximately 75 full- and part-time staff. This position is roughly 10-15 hours per week. |
What you'll do
- Oversight of agency’s human resource functions including, recruitment of staff, onboarding, record keeping, separation, and transfer of duties / supervision
- Work with managers to develop and implement recruitment plan and oversee the recruiting, interviewing & selection process for new hires
- Manages the work flow, transactions, reporting & record keeping aspect, including benefits and compliance
- Effectively respond and address staff needs/concerns in alignment with agency’s HR policies within the Employee Handbook
- Work with fiscal department on the semi-monthly processing of electronic payroll
- Conduct training courses, support workshops, 1:1 coaching with HR content to include open communication, update legislative procedure, handbook/ policies & code of conduct
- Provide HR guidance to employees and managers with regard to benefits, compensation, training, company policies, payroll, etc
- Post job openings across multiple platforms
- Review and screen candidates; follow hiring procedures
- Maintain accurate documentation regarding mandated staff trainings and required activities (ie: Sexual Harassment, Mandated Reporter, immunization and vaccinations, and First Aid)
- Ensure the agency remains in compliance with all local, state, and federal guidelines including but not limited to labor laws, Title 22, and Title 5 regulations
- Conflict resolution, bridging the relationship between managers and employee
- Conduct exit interviews and perform qualitative data analysis of turnover, discipline, and other metrics.
- Assist, support, and lead special projects and program events (ie: Chinese New Year, cultural celebrations, festivals, special events, etc)
- Assist and support agency special projects and program events (ie: holiday dinner, Spring Gala, Meet & Greet Picnic, etc), as needed.
- Attend community events, agency meetings, activities, and special gatherings, as warranted. Participate in agency-wide activities, as appropriate.
- Attend trainings, workshops, and management, team, and staff meetings as required
- Other duties as assigned
Qualifications
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Knowledge/Experience/Skills Required:
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Education Required:
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Wah Mei School is a nonprofit organization whose mission is to provide a safe and nurturing, high-quality Chinese-English bilingual/bi-cultural environment that promotes children and youth development principles while also building a supportive community for their families.
Founded
1974
Company size
51-200 employees
Industry
Non-profit Organizations
Org type
Nonprofit
Headquarters
SAN FRANCISCO, California
Wah Mei School is a nonprofit organization whose mission is to provide a safe and nurturing, high-quality Chinese-English bilingual/bi-cultural environment that promotes children and youth development principles while also building a supportive community for their families.
Founded
1974
Company size
51-200 employees
Industry
Non-profit Organizations
Org type
Nonprofit
Headquarters
SAN FRANCISCO, California
