Peer Recovery Support Specialist
Boost your chances before you apply.
MAP Care Solutions
Austin, TX, US
Summary
Provide ongoing support, coaching, and advocacy for individuals and families recovering from substance use disorders via telephone and video conference. Maintain accurate documentation of peer encounters and collaborate with clinical teams to guide peers toward community resources.
Job Description
Connection Through Experience
** At MAP, we are taking necessary steps to ensure that the safety and health of our employees remain intact during this time. Our Peer Recovery Support Specialist position is considered 100% remote, including our applicant process.
Your One Thing
Ensure to uphold the company mission and values, while providing exceptional services for our clients and patients.
Primary Functions
The MAP Care Solutions (MCS) Peer Recovery Support Specialist’s primary focus is to provide ongoing and meaningful relationships with individuals and families who are reaching for stability and long-term recovery from Substance Use Disorder. The Peer Recovery Support specialist is trained to advocate for their peers through the process of substance use recovery in ways that are specific to the needs of each individual.
Responsibilities
Provide routine, practical, real-world support in coping with life’s day to day demands through modeling and coaching approaches to substance use recovery support based on an established treatment plan via telephone/video conference. |
Conduct routine monitoring of patient experience through standardized and proprietary assessments. |
Maintain timely and accurate documentation of peer encounters and data. |
Assist in guiding the peer to community and health plan directed resources. |
Support the MAP clinical and product development team’s development of technology systems and operating protocols. |
Participate in an on-call rotation with team members for MAP’s 24/7 after hours line. |
Relay peer issues and concerns to clinical leadership. |
Maintain a professional and courteous image to MAP’s peers and fellow employees. |
Participate in a well-paced and succinct manner in all staffing and company meetings. |
Supervisory Responsibilities
This position has no supervisory responsibilities.
Secondary Functions
Provide timely feedback to immediate supervisor regarding service failures or client concerns. |
Adhere and uphold all company core values, policies, procedures, business ethic codes, information sercutiy policies, and HIPAA requirements/guidelines. |
Steward all company resources appropriately. |
This is not a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, obligations, and activities may change or be assigned at any time with or without notice. |
Qualifications/Skills and Knowledge Requirements
Must have at least 3 years of continuous sobriety from drugs and alcohol. |
Must be actively working a program of recovery related to your history of substance use. A program of recovery includes the following:1. Regular and active attendance of recovery support activities (12-step meetings, SMART recovery, other recovery support communities, regular appointments with a substance use disorder provider.)2. Maintain a lifestyle that promotes continued mental, physical, and spiritual health as well as interpersonal relationships.3. A genuine commitment to the support and health of individuals and families affected by substance use disorder.4. An understanding of/sensitivity to the challenges face by individuals and families affected by substance use disorders in a manner that is accepting and free of stigma. |
Proficient with Microsfot Suite: Excel, Outlook, and Teams |
Must meet MAP’s Teleworking requirements and expectations, which include items such as a quiet designated office space with a locked door and access to high-speed internet. |
Employment is contingent upon successful completion of a background check and drug screen. |
Education and Work Experience
High school diploma or General Diplomacy Diploma, GED |
Current Peer Recovery Support Specialist certification issued by a state or other credentialing authority, and must attain the National Certification through NAADAC within 60 days of employment. |
Minimum of 1-year, full-time direct practice (voluntary or paid) in peer recovery. |
About MAP
We're an award-winning company that uses cutting-edge, technology-enabled, peer recovery support services to improve the lives of those affected by Behavioral Health conditions and Substance Use Disorder. Based in Austin, Texas, our passionate team turns a combination of decades of experience in peer services, behavioral health, SUD treatment, predictive analytics, outcomes data analysis, strategic partnerships, and strong coffee into real results that impact individuals and families all over the country. We have a variety of roles at our company, but everyone's goal is the same: revolutionizing behavioral health and addiction recovery to improve outcomes.
We are a mission-driven organization that takes care of our people, our most valuable resource. We provide an excellent benefits package that includes:
- A supportive company culture that values what you bring to the table while still allowing you to learn, grow, and advance your career.
- Employer-paid medical, dental, vision, life insurance, and disability insurance benefits.
- 401(k) plan
- Generous PTO package
- Access to Personal Family Care Days to further support your health and overall well-being
- Employee Assitance Program
- Business-casual environment
"I attest" Statement
MAP Health Management, LLC is an equal opportunity employer. MAP and its subsidiaries do not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status, or unfavorable discharge from military service.
I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for MAP Health Management and its subsidiaries to hire me. If I am hired, I understand that either MAP or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of MAP has the authority to make any assurance to the contrary.
I attest with my signature below that I have given to MAP true and complete information on this application. No requested information has been concealed. I authorize any person, organization, or company listed on this application to furnish you any and all information concerning my previous employment, education, and qualifications for employment. I also authorize you to request and receive such information.
If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.
