PC Associate II/Scheduler
Boost your chances before you apply.
Piedmont Healthcare Inc.
Atlanta, GA, US
Summary
The associate serves as front-line support for the Patient Connection Center by answering incoming calls and providing first call resolution. They are responsible for pre-registering and scheduling patient encounters while maintaining high customer service standards.
Job Description
Overview
Responsible for serving as front-line support for the Patient Connection Center within Piedmont Healthcare. The Patient Connection Associate will answer incoming calls serving as First Call Resolution in order to address he appropriate course of action. The Patient Connection Center II Associate is responsible for pre-registering and scheduling patient encounters for provider services and utilizing excellent customer services standards.
Responsibilities
Responsible for serving as front-line support for the Patient Connection Center within Piedmont Healthcare. The Patient Connection Associate will answer incoming calls serving as First Call Resolution in order to address he appropriate course of action. The Patient Connection Center II Associate is responsible for pre-registering and scheduling patient encounters for provider services and utilizing excellent customer services standards.
Qualifications
Education
- H.S. Diploma or General Education Degree (GED) Required
Work Experience
- 1 year of related customer facing experience Required
- Call center, patient scheduling and/or physician front office experience Preferred
Business Unit : Company Name
Piedmont Healthcare Corporate
Piedmont HealthCare is one of the largest physician-owned and directed, multi-specialty groups in North Carolina and the Southeast regions. With over 70 convenient locations and more than 200 providers across 32 specialties, we provide comprehensive health care to families, businesses, and employers across Iredell and surrounding counties.
Piedmont HealthCare's physicians are committed to providing excellent and innovative medical care and services. Our patients have access to the latest in medical tests and procedures including X-Ray, 2D and 3D Mammography, CT, MRI, ultrasound and in-house laboratories. If you want quality health care close to home, then Piedmont HealthCare is the answer for you.
Founded
1996
Company size
1,001-5,000 employees
Industry
Medical Practices
Org type
Privately Held
Headquarters
Statesville, NC
Piedmont HealthCare is one of the largest physician-owned and directed, multi-specialty groups in North Carolina and the Southeast regions. With over 70 convenient locations and more than 200 providers across 32 specialties, we provide comprehensive health care to families, businesses, and employers across Iredell and surrounding counties.
Piedmont HealthCare's physicians are committed to providing excellent and innovative medical care and services. Our patients have access to the latest in medical tests and procedures including X-Ray, 2D and 3D Mammography, CT, MRI, ultrasound and in-house laboratories. If you want quality health care close to home, then Piedmont HealthCare is the answer for you.
Founded
1996
Company size
1,001-5,000 employees
Industry
Medical Practices
Org type
Privately Held
Headquarters
Statesville, NC
