Payroll & Billing Specialist

About Us

Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.

Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.

The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.

At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.

About The Position

As a Payroll & Billing Specialist at G-P, you will be managing day to day activities of multi country payrolls for the LATAM region including regular and off cycle approvals and issues management.

We are looking for a focused professional with exceptional precision, a strong commitment to accuracy, and a proactive approach to problem-solving. This role requires someone who is highly adaptable and dedicated to ensuring the team's success in a fast-paced environment.

What You’ll Do

• Manage day to day activities for the LATAM region , specifically Mexico including regular and off cycle approvals and issues management
• Participate actively in the completion of global payroll processes and streamline payroll processes to be on one singular platform.
• Work closely with Payroll team, HR, Operations, and Finance to collect and review payroll data inputs for assigned country payrolls.
• Compile, review & reconcile payroll input from G-P internal stakeholders and systems (GPP, Nova 2.0, Workday, Zoho, Zendesk, HR/Benefits Teams) & upload payroll inputs to our local service providers per agreed timelines utilizing the global aggregators, Payzaar, ADP Celergo and/or ADP WFN.
• Monitor and reconcile vendor payroll processing and compliance activities, review outputs for completeness and accuracy.
• Report payroll estimates for internal reporting and funding purposes.
• Request funding of payroll, payroll taxes and third-party payments as applicable.
• Generate bills to our clients using various cost reports, ensuring invoices are processed accurately and in a timely manner
• Deliver data/reports to internal teams (HR, Finance, Operations, third parties, statutory) on an accurate and timely basis.
• Provide prioritization of work assignments and support service to employees, customers and internal stakeholders as payroll team escalation point to attend on payroll and billing inquiries.
• Communicate regularly with Manager, Senior Manager Global Payroll on internal project status, in country provider service and metrics and opportunities to harmonize payroll processes.

What We're Looking For:

Minimum Requirements:

• Ability to provide information to employees on payroll processes and results as indicated on employee pay slips.
• Ability to effectively resolve customer billing and payroll questions through ticketing system.
• Ability to comprehend requirements and carry out multi-country payroll and customer billing transactions quickly.
• Ability to handle a high volume of time sensitive materials
• Ability to maintain confidentiality and security of data
• Degree in Finance, Business, Human Resources, or related disciplines
• 1-3 years of payroll experience across multiple countries in LATAM region (Specifically Mexico)
• Experience in third party platforms such as ADP, Workday, Ceridian
• Local Currency to Billing Currency conversion experience
• Experience in customer support service, working with ticketing systems as Service Now, Zendesk
• Spanish language (preferred)
• Proficient time management skills with a strong sense of urgency.
• Excellent communication and interpersonal skills with a collaborative personality.
• Advanced skill level in Excel & PowerPoint
• Flexibility to manage multiple time zones and requirements for a global remote workforce.

Preferred Requirements:

• Nice to have: Experience managing social security and government benefit portals (IMSS, Infonavit, Fonacot, or equivalent national/international portals).

The annual gross base salary range for this position is MXN 308,000 -  MXN 385,000 plus variable compensation.

Our ranges are established using objective market benchmarking data for this level of work. Final placement within the range is determined by gender-neutral criteria, including the candidate's relevant skills, experience, and specific qualifications for the role.

Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:

• Sales Roles: This position is eligible for a commission structure in addition to base salary.
• Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.

Benefits 

G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more.

Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information:

G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job.

G-P. Global Made Possible.

G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.

G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at [email protected].