Patriots Culinary Services Attendant
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THE KRAFT GROUP
Flower Mound, TX, US
Summary
Provide exceptional customer service to guests in the Players Dining Room while managing front-of-house operations including set-up, service, and cleaning. Ensure all food and beverage handling meets department standards and maintain a well-organized, efficient dining environment.
Job Description
Job DetailsJob Location: NPS - Foxborough, MA 02035Position Type: Part TimeEducation Level: High School Diploma or EquivalentSalary Range: $15.00 - $20.00 Hourly
SUMMARY: Provide exceptional customer service to Players Dining Room guests while ensuring a welcoming, efficient, and well-maintained environment. Responsible for full front-of-house operations, including set-up, service, guest support, and cleaning, to deliver a consistently high-quality dining experience.
DUTIES AND RESPONSIBILITIES
In accordance with department standards, set-up the Dining Room for meal service, ensuring proper handling and storage of all equipment, supplies, food and beverages. Must follow First-In, First-Out (FIFO) standards at all times.
Efficiently and accurately service all guests while providing first class customer service, ensuring the Dining Room is maintained during food service and all special requests are communicated to management.
Meet all service standards including, but not limited to cleaning, stocking, inventory, food, and customer service.
In accordance with department standards, break-down the Dining Room after meal service, ensuring proper handling and storage of all equipment, supplies, food and beverage. Must follow FIFO standards at all times.
Report supply needs to Supervisor, Leads, and Management.
Maintain confidentiality and non-disclosure of Dining Room Operations to include menu details, guests, events, and comply with the no autograph / photo policy.
As required, deliver food and beverages along with service equipment to the Dining Room.
Special projects and assignments as business dictates.
Responsible for the maintenance, creation and control of all personally identifiable information or any other information protected by any Confidentiality or Privacy Standards or Company policies that you have access or knowledge of, including but not limited to any state or federal regulations including HIPAA.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities
SKILLS AND QUALIFICATIONS
2+ years of experience in high volume catering or full-service dining preferred.
Knowledge of food service and table standards
Effective communication skills, written and verbal.
Ability to remain calm under pressure and work as a team member in a diverse, rapidly changing environment.
Ability to work a flexible schedule to support Dining Room operations to include the ability to work nights, weekends, and holidays.
Ability to fully commit to all home Football games and other full stadium events including Soccer.
PHYSICAL DEMANDS
Ability to stand and walk for extended periods of time.
Ability to repeatedly move items up to 50 pounds.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
A dynamic, complex fast-paced environment requires that each individual truly seek to learn and understand from others. Appreciate and value different perspectives to expand your view and approach.
Ability to be on-time and present for all available shifts including weekdays, weeknights, weekends, holidays and full stadium events.
Noise level can vary from moderate to loud.
CERTIFICATES, LICENSES, REGISTRATIONS
Serv-Safe Certification (training provided by employer)
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Qualifications
At Rand-Whitney, we pride ourselves on delivering the highest quality products and services to our partners through our industry-leading technology and talented team of employees. We are New England’s largest independent corrugated manufacturer, specializing in the design and manufacturing of custom corrugated packaging, retail merchandisers and digital print solutions. If you are a dedicated, customer-focused, problem solver who strives to achieve better business results, we think you will fit right in.
Founded
1938
Company size
501-1,000 employees
Industry
Media and Communications
Org type
Privately Held
Headquarters
Worcester, MA
At Rand-Whitney, we pride ourselves on delivering the highest quality products and services to our partners through our industry-leading technology and talented team of employees. We are New England’s largest independent corrugated manufacturer, specializing in the design and manufacturing of custom corrugated packaging, retail merchandisers and digital print solutions. If you are a dedicated, customer-focused, problem solver who strives to achieve better business results, we think you will fit right in.
Founded
1938
Company size
501-1,000 employees
Industry
Media and Communications
Org type
Privately Held
Headquarters
Worcester, MA