Patient Support Representative - Per Diem
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UNLV Medicine
Las Vegas, NV, US
Summary
The Patient Support Representative manages incoming calls for clinic appointments and handles scheduling, pre-registration, and insurance verification. They are responsible for ensuring accurate processing of patient information and coordinating with nursing staff and physicians.
Job Description
The Patient Support Representative (PSR) receives incoming phone calls for clinic appointments from patients, nursing staff, and physicians. Responsible for the complete and accurate processing of appointment scheduling, pre-registration, insurance verification, and pre-authorization.
Candidates must be legally authorized to work in the United States. Please Note: UNLV Health does not provide employment sponsorships or sponsorship transfers for any positions.
ADVANTAGES OF WORKING FOR UNLV HEALTH
- Clinic Hours are Monday through Friday, 8AM to 5PM (actual scheduled hours may vary depending on business needs)
- 12 Full-Day and 2 Half-Day Paid Holidays per year, starting your first day of employment
- 20 PTO days per year
- 3% 401K Contribution, even if you do not contribute (after 90 days of employment)
- Medical, Dental, and Vision benefits that start the first of the month following your start date
Educational Requirements
- High School Diploma or equivalency
Qualifications
- 1 year healthcare experience and/or 1 year customer service experience
- Bilingual English/Spanish preferred
- Ability to type 30 WPM
- Proficient with computers and related applications
- Must possess the following skills: Above Average Verbal and Written communication
- Medical Terminology, MS Word, MS Excel
Physical requirements
- May include standing, sitting, and/or walking for extended periods
- May include performing repetitive tasks
- May include working with challenging patients and clients
- May include lifting up to 25 pounds
UNLV Health will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, or any other category protected by law.
If you have any questions about our interview and hiring procedures, please contact Recruitment at [email protected]
Overview
In March 2016, the UNLV Board of Regents approved the framework and creation of the nonprofit corporation, UNLV Health, the clinical faculty practice plan of the the UNLV School of Medicine.
The mission of UNLV Health is to provide a premier multi-specialty academic group practice and primary care physicians who strive to provide the highest quality health care.
UNLV Health is a multi-specialty practice with over 350 employees, and 5 clinic locations with 151 providers. UNLV Health combines education and research within the treatment environment, and manages the faculty clinical practice.
Through our clinical activity, our faculty practice plan supports the medical school’s missions of:
• Providing exceptional medical care and superior patient experience.
• Building clinical, education and research service lines and programs.
• Translating leading scientific innovations into clinical practice.
• Servicing the diverse health care needs of the southern Nevada region.
• Providing learning experiences for graduate, and post-graduate medical education.
• Be an environment for continuing education of physicians.
• Maintain a fiscally viable clinical enterprise for the UNLV School of Medicine.
Founded
2017
Company size
201-500 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Las Vegas, Nevada
Overview
In March 2016, the UNLV Board of Regents approved the framework and creation of the nonprofit corporation, UNLV Health, the clinical faculty practice plan of the the UNLV School of Medicine.
The mission of UNLV Health is to provide a premier multi-specialty academic group practice and primary care physicians who strive to provide the highest quality health care.
UNLV Health is a multi-specialty practice with over 350 employees, and 5 clinic locations with 151 providers. UNLV Health combines education and research within the treatment environment, and manages the faculty clinical practice.
Through our clinical activity, our faculty practice plan supports the medical school’s missions of:
• Providing exceptional medical care and superior patient experience.
• Building clinical, education and research service lines and programs.
• Translating leading scientific innovations into clinical practice.
• Servicing the diverse health care needs of the southern Nevada region.
• Providing learning experiences for graduate, and post-graduate medical education.
• Be an environment for continuing education of physicians.
• Maintain a fiscally viable clinical enterprise for the UNLV School of Medicine.
Founded
2017
Company size
201-500 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Las Vegas, Nevada
