Patient Services Representative (PSR) – Hospital – Multi Specialty
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Olmsted Medical Center
Rochester, MN, US
Summary
The Patient Services Representative is responsible for greeting visitors, registering patients, and verifying insurance and demographic information. They also handle appointment scheduling, payment collection, and provide administrative support to clinicians and nursing staff.
Job Description
0.9 FTE - Day Shift - Multi Specialty
Starting Pay - $20.40 to $29.98 (Based on Experience)
Offers for external candidates are generally made between the minimum and midpoint of the range, based on experience.
At Olmsted Medical Center, we value our employees and are committed to providing a comprehensive and competitive benefits package. To keep up with the evolving trends, Olmsted Medical Center offers the following for employees who are employed at a 0.5 FTE or higher.
- Medical Insurance
- Paid Time Off
- Dental Insurance
- Vision Insurance
- Basic Life Insurance
- Tuition Reimbursement
- Employer Paid Short-Term Disability and Long-Term Disability
- Adoption Assistance Plan
Qualifications:
- Prior computer experience required
- Knowledge of medical terminology preferred
- General knowledge of Accounts Receivable preferred
- BLS certification
Job Responsibilities:
- Greets visitors to the department in a professional and friendly manner.
- Patient registration, insurance set up and verifies demographics each time patient arrives at the clinic.
- Monitors monthly update of MN Healthcare Programs.
- Identifies primary care providers.
- Answers patient questions, including billing, and provides directional needs.
- Schedules and verifies patient appointments.
- Collects patient payments and co-pays at each visit.
- Works closely with clinicians and nursing staff.
- Attends education and training seminars.
- Orders and stocks department supplies.
- Performs internal and external patient referrals.
- Other duties as assigned.
Olmsted Medical Center (OMC), a not-for-profit organization, has been southeastern Minnesota’s hometown healthcare provider since 1949. OMC’s 168 clinicians join over 1,300 other healthcare professionals serving at 20 locations, including two multi-specialty clinics, a Level IV trauma hospital with 24-hour emergency room, a Skyway Clinic in downtown Rochester, and 11 community branch clinics. OMC also offers walk-in FastCare and Acute Care clinics. OMC has more than 35 specialties and is best known for its convenient, quality personal care. Each year, the Olmsted Medical Center team sees over 325,000 patients, performs nearly 4,200 major surgical operations, cares for 23,000 patients in our Emergency Care department, and delivers nearly 1,000 babies.
Founded
1949
Company size
1,001-5,000 employees
Industry
Healthcare
Org type
Nonprofit
Headquarters
Rochester, MN
Olmsted Medical Center (OMC), a not-for-profit organization, has been southeastern Minnesota’s hometown healthcare provider since 1949. OMC’s 168 clinicians join over 1,300 other healthcare professionals serving at 20 locations, including two multi-specialty clinics, a Level IV trauma hospital with 24-hour emergency room, a Skyway Clinic in downtown Rochester, and 11 community branch clinics. OMC also offers walk-in FastCare and Acute Care clinics. OMC has more than 35 specialties and is best known for its convenient, quality personal care. Each year, the Olmsted Medical Center team sees over 325,000 patients, performs nearly 4,200 major surgical operations, cares for 23,000 patients in our Emergency Care department, and delivers nearly 1,000 babies.
Founded
1949
Company size
1,001-5,000 employees
Industry
Healthcare
Org type
Nonprofit
Headquarters
Rochester, MN