Patient Services Representative - CCP Express Care Washington
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UPMC
Washington, PA, US
Summary
The Patient Services Representative is responsible for greeting patients, managing check-in procedures, and collecting copayments. They also handle scheduling, insurance verification, and provide administrative support to ensure efficient clinic operations.
Job Description
Are you passionate about helping kids be their best selves?
UPMC Children's Community Pediatrics is hiring a Limited Part-Time Patient Services Representative to support the offices in Washington.
Weekend and evening availability required to support the hours of operation.
Clinic Hours: 4:30p-9p mon-fri 11:30a-8p sat, 9:30a-6p sun
Registration and EPIC experience preferred.
- Patient Interaction: Greet patients, assist with check-in, collect copayments, and update information.
- Scheduling: Arrange follow-up appointments and connect patients to services.
- Support: Help patients navigate the healthcare system and provide clear instructions.
- Technology: Register patients in Biometrics and promote MyUPMC portal.
- Financial Advocacy: Educate patients on financial responsibilities and connect them to resources.
- Compliance: Verify insurance, obtain consent signatures, and follow HIPAA regulations.
- Admin Tasks: Handle phone calls, scan records, and perform office duties.
- Completion of high school or equivalent.
- Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred.
- Two years of experience in a medical, billing, fiscal, or customer service role preferred.
- Knowledge of medical terminology preferred.
- Prior experience with Medipac, Epic, or other health records systems preferred.
Licensure, Certifications, and Clearances:
- Act 31, Act 33, Act 34, Act 73.
UPMC is an Equal Opportunity Employer/Disability/Veteran
UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Pittsburgh, PA
UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Pittsburgh, PA
