Patient Services Assistant
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TherapySouth
Trussville, AL, US
Summary
The Patient Services Assistant is responsible for providing excellent customer service, managing patient scheduling, and handling administrative tasks like scanning and faxing. They must also ensure compliance with HIPAA regulations and company policies while maintaining a welcoming clinic atmosphere.
Job Description
TherapySouth was founded in July 2006 by Steve Foster, PT, LAT. His vision was that TherapySouth would be a therapist-owned practice, specializing in "hands-on care, close to a patient's home or work". All of our clinics maintain a friendly atmosphere that helps patients feel at home in their surroundings. Having several locations allows patients to conveniently attend physical therapy two to three times per week to improve their daily functions. We know our patients' names when they walk in the door of our clinics!
At TherapySouth, we are dedicated to keeping our Core Values at the forefront of our minds. We believe in:
- Perseverance
- Faith
- Family
- Compassion
- Integrity
- Service
- Giving
- Fitness
Essential Functions
1. Demonstrate outstanding customer service.
2. Answer the phones appropriately.
3. Greet patients as they come in the door.
4. Schedule new and returning patients.
5. Scan necessary documentation into patient’s electronic account.
6. Manage faxes
7. Collect OTC payments in accordance with Patient Payment Guidelines.
8. Contact referrals the same day as received and attempt to schedule appointment within 24 hours
9. HIPAA
10. Demonstrate good basic computer skills.
11. Comply with all company policies and procedures as well as State and Federal regulations.
TherapySouth is an Equal Opportunity Employer. #ZR
TherapySouth was founded in July 2006 by Steve Foster, PT. His vision was that TherapySouth would be a therapist-owned practice, specializing in "hands-on care, close to patients' home or work".
Our practice has over 45 clinics throughout Alabama, Georgia, and Mississippi with convenient locations, allowing patients to attend physical therapy two to three times per week to improve their daily functions. Our clinics maintain an informal atmosphere that helps patients feel at home in their surroundings. We know our patient's names when they walk in the door of our clinics!
Clinical excellence is the foundation of our successful patient outcomes. Many of our therapists have advanced certification in orthopedic physical therapy, as well as other specialty areas including manual therapy, women's health, orthotics and hand therapy/occupational therapy.
Thousands of physicians in Alabama, Mississippi, and Georgia trust TherapySouth to care for their patients each day. We work with physicians, families, employers and insurance companies to ensure the best care possible for every patient.
Founded
2006
Company size
201-500 employees
Industry
Physical, Occupational and Speech Therapists
Org type
Privately Held
Headquarters
Birmingham, Alabama
TherapySouth was founded in July 2006 by Steve Foster, PT. His vision was that TherapySouth would be a therapist-owned practice, specializing in "hands-on care, close to patients' home or work".
Our practice has over 45 clinics throughout Alabama, Georgia, and Mississippi with convenient locations, allowing patients to attend physical therapy two to three times per week to improve their daily functions. Our clinics maintain an informal atmosphere that helps patients feel at home in their surroundings. We know our patient's names when they walk in the door of our clinics!
Clinical excellence is the foundation of our successful patient outcomes. Many of our therapists have advanced certification in orthopedic physical therapy, as well as other specialty areas including manual therapy, women's health, orthotics and hand therapy/occupational therapy.
Thousands of physicians in Alabama, Mississippi, and Georgia trust TherapySouth to care for their patients each day. We work with physicians, families, employers and insurance companies to ensure the best care possible for every patient.
Founded
2006
Company size
201-500 employees
Industry
Physical, Occupational and Speech Therapists
Org type
Privately Held
Headquarters
Birmingham, Alabama
