Patient Service Specialist- FLOAT
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SSM Health Physical Therapy
MO
Summary
Manage the front desk operations of an outpatient physical therapy center, including patient registration and appointment scheduling. Handle business tasks such as collecting co-pays and coordinating with insurance companies for authorizations.
Job Description
Overview
Position: Patient Service Specialist-FLOAT
Location: SSM Health Cardinal Glennon- Ronnie's Plaza Float
Floating locations will include:
Ronnie's Plaza Pediatric Therapy
Creve Coeur Pediatric Therapy
West Florissant Pediatric Therapy
Dardenne Prairie Pediatric Therapy
Butler Hill Pediatric Therapy
Type of Employment: Full-time
Schedule: Monday-Friday between the hours of 7 AM & 6:30 PM.
Compensation: $19/hour- Increases based on experience.
When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us: (benefits for full-time at 32+ hours/week)
- Start Strong: Our mentorship and orientation programs ensure a successful transition
- Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
- Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
- Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Qualifications
Minimum:
- High School Diploma or GED
Preferred:
- 1 Year Front Desk experience
- Healthcare experience
Additional Data
Equal Opportunity Employer/including Disabled/Veterans
SSM Health Physical Therapy is St. Louis’ premier outpatient physical therapy provider specializing in the treatment of sports, orthopedic, hand and work-related injuries. Our network of over 70 outpatient physical therapy centers and over 400 physical, occupational and speech therapists, along with our patient service specialists located throughout the St. Louis Metro area focus on providing exceptional care, exceptional outcomes, and an overall exceptional experience.
Select Medical provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Company size
201-500 employees
Industry
Hospitals and Health Care
Org type
Partnership
Headquarters
Bridgeton, Missouri
SSM Health Physical Therapy is St. Louis’ premier outpatient physical therapy provider specializing in the treatment of sports, orthopedic, hand and work-related injuries. Our network of over 70 outpatient physical therapy centers and over 400 physical, occupational and speech therapists, along with our patient service specialists located throughout the St. Louis Metro area focus on providing exceptional care, exceptional outcomes, and an overall exceptional experience.
Select Medical provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Company size
201-500 employees
Industry
Hospitals and Health Care
Org type
Partnership
Headquarters
Bridgeton, Missouri
