Patient Service Coordinator - Primary Care
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Hartford HealthCare Medical Group
Putnam, CT, US
Summary
The Patient Service Coordinator is responsible for greeting patients, registering them, and maintaining accurate records and accounts. They also facilitate communication between patients and healthcare providers while managing appointment scheduling to ensure efficient office operations.
Job Description
Location Detail: 39 Kennedy Drive Putnam (10472)
Shift Detail: 3- ten hour days Tues, Thurs, Fri (benefit eligible)
Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.
Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.
Job Description
Serve patients by greeting them, answering routine questions, registering patients, and maintaining records and accounts. Responsible for creating a positive patient experience by facilitating communication between patients and healthcare providers and ensuring efficient office operations. Responsible for scheduling appointments which will provide timely, accurate, friendly, and clinically appropriate patient access. The Patient Service Coordinator responds to incoming correspondence from patients, caregivers, healthcare providers, and beyond, in accordance with patient privacy and safety standards.
Qualifications
• High school diploma/GED equivalent, OR a minimum of 2 years customer service experience preferred
• Relevant experience in a fast-paced medical office highly preferred.
• Epic experience preferred.
• Positive, customer-focused approach, with commitment to providing excellent patient care.
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.
Hartford HealthCare Medical Group is one of the largest multi-speciality medical practices in Connecticut with numerous locations throughout the state.
The Hartford HealthCare Medical Group is part of Hartford HealthCare, Connecticut’s most comprehensive healthcare network.
Our fully integrated health system includes a tertiary-care teaching hospital, an acute-care community teaching hospital, an acute-care hospital and trauma center, three community hospitals, the state’s most extensive behavioral health network, a large multi-specialty physician group, a regional home care system, an array of senior care services, a large physical therapy and rehabilitation network and an accountable care organization.
Through its institute model, Hartford HealthCare offers the highest standards of care for cancer, heart and vascular services, neuroscience, orthopedics and urology.
Company size
1,001-5,000 employees
Industry
Medical Practices
Org type
Nonprofit
Headquarters
Hartford, CT
Hartford HealthCare Medical Group is one of the largest multi-speciality medical practices in Connecticut with numerous locations throughout the state.
The Hartford HealthCare Medical Group is part of Hartford HealthCare, Connecticut’s most comprehensive healthcare network.
Our fully integrated health system includes a tertiary-care teaching hospital, an acute-care community teaching hospital, an acute-care hospital and trauma center, three community hospitals, the state’s most extensive behavioral health network, a large multi-specialty physician group, a regional home care system, an array of senior care services, a large physical therapy and rehabilitation network and an accountable care organization.
Through its institute model, Hartford HealthCare offers the highest standards of care for cancer, heart and vascular services, neuroscience, orthopedics and urology.
Company size
1,001-5,000 employees
Industry
Medical Practices
Org type
Nonprofit
Headquarters
Hartford, CT
