Patient Scheduler

Patient Scheduler

Location: St. Louis, MO

Schedule: Monday through Friday, 8:00 AM to 5:00 PM

Work Setting: Onsite, office environment (non-patient facing)

6 month contract to hire

Position Overview

We are seeking a detail-oriented and compassionate Patient Scheduler to support patients and healthcare providers in a fast-paced healthcare environment. The ideal candidate will have experience handling a high volume of inbound and outbound calls, scheduling appointments, verifying insurance information, and providing exceptional customer service while ensuring an accurate and efficient patient registration process.

Key Responsibilities

• Schedule patient appointments via phone and email.
• Register patients remotely and maintain accurate patient records.
• Collect and verify patient demographic, insurance, and referral information.
• Obtain required documentation, including insurance information and referral forms.
• Communicate with physicians and clinical teams regarding urgent scheduling requests and referrals.
• Review and maintain scheduling accuracy for new and existing patients.
• Contact patients with appointment reminders and gather any outstanding insurance or referral information.
• Process internal physician referrals for clinical care.
• Explain billing processes and respond to patient and third-party payer inquiries.
• Provide guidance regarding insurance coverage, financial assistance programs, and payment responsibilities.
• Assist with account maintenance activities and support staff with billing-related questions.
• Support patient outreach, follow-up scheduling, and reminder activities.
• Manage patient reminder system results and make scheduling adjustments as needed.
• Perform daily edits and temporary updates to provider scheduling templates as directed.
• Collaborate with team members to resolve scheduling, registration, and billing issues.

Required Qualifications

• Experience managing 65 to 80 calls per day in a high-volume call center, patient access, scheduling, or healthcare customer service environment.
• Strong customer service skills with a patient-focused approach.
• Experience with patient scheduling, registration, or healthcare administration.
• Knowledge of insurance verification and referral processing.
• Understanding of medical billing practices and financial assistance programs.
• Excellent communication, multitasking, and problem-solving skills.
• Strong data entry and computer skills.
• Experience using electronic scheduling systems and patient reminder platforms.

Preferred Skills

• High-volume inbound and outbound call handling.
• Patient empathy and professionalism.
• Healthcare customer service experience.
• Accurate data entry and documentation skills.
• Ability to prioritize tasks in a fast-paced environment.
• Strong attention to detail and organizational skills.

Work Environment & Additional Information

• Onsite office setting.
• Non-patient-facing position.
• Collaborative team environment supporting healthcare operations.
• Business casual dress code; jeans are permitted as long as they are not ripped.
• Conveniently located near major medical facilities in the St. Louis area.
• Parking is available; however, employees are responsible for a monthly parking fee of $80.

If you thrive in a fast-paced healthcare environment and enjoy helping patients navigate the scheduling and registration process, we encourage you to apply.

Job Type & Location

This is a Contract to Hire position based out of Saint Louis, MO.

Pay and Benefits

The pay range for this position is $22.00 - $23.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Saint Louis,MO.

Application Deadline

This position is anticipated to close on Oct 3, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.