Patient Representative - Riverhead
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Sun River Health
Riverhead, NY, US
Summary
Responsible for managing the registration and appointment process for patients while providing high-quality customer service. Duties include handling telephone and mail contact, collecting fees, and verifying insurance coverage.
Job Description
Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking a Part Time Patient Representative/Front Desk Receptionist to join our team in our Riverhead, NY site.
Summary:
A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner, communicating with a diverse population using well-developed interpersonal skills. This staff member will be responsible for all aspects of the registration and appointment process for patients. The staff member plays an integral role in the medical care team as the access point for patients to receive care. She/he will perform job duties in compliance with systems and job specific standards.
Job Type: Full Time
Pay: $20.00 - $21.25 per hour
Sign-On Bonus: $1,500 Sign-On Bonus for Eligible External Applicants – Terms and Conditions Apply.
Essential Duties and Responsibilities
- Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
- Communicates effectively with team members and patients all aspects of service.
- Responsible for telephone and mail contact with patients.
- Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
- Distributes materials to patients, including the patient satisfaction cards, patient rights and other appropriate materials.
- Verifies all insurance and sets fees based on the sliding scale fee.
Requirements:
- Minimum Education Requirement: High School diploma/GED
- Minimum Work Related Experience: 2-4 years
- Preferred Specialized Skills & Knowledge: Bilingual in both English and Spanish (orally and written)
In the early 1970s, four African American women in Peekskill, New York came together to address the lack of affordable, quality health care in their community. With money from a small federal grant, the first Sun River Health site was opened in 1975.
That first health center has since grown to become an FQHC (federally qualified health center) system with over 40 locations, serving more than 250,000 patients throughout the Hudson Valley, New York City, and Long Island. Our exceptional primary care practitioners, specialists, and support staff have made us a destination for affordable, high-quality care.
In December 2018, Brightpoint Health, an FQHC network offering integrated medical, behavioral, and social support services in New York City, merged with Hudson River Health Care. Together with our subsidiary organizations, we became Sun River Health in December 2020.
Founded
1975
Company size
1,001-5,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
In the early 1970s, four African American women in Peekskill, New York came together to address the lack of affordable, quality health care in their community. With money from a small federal grant, the first Sun River Health site was opened in 1975.
That first health center has since grown to become an FQHC (federally qualified health center) system with over 40 locations, serving more than 250,000 patients throughout the Hudson Valley, New York City, and Long Island. Our exceptional primary care practitioners, specialists, and support staff have made us a destination for affordable, high-quality care.
In December 2018, Brightpoint Health, an FQHC network offering integrated medical, behavioral, and social support services in New York City, merged with Hudson River Health Care. Together with our subsidiary organizations, we became Sun River Health in December 2020.
Founded
1975
Company size
1,001-5,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
