Patient Registration Rep
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UR Thompson Health
Canandaigua, NY, US
Summary
The Patient Registration Representative provides outstanding service to patients while ensuring accurate demographic and insurance information for billing. They are responsible for collecting payments and adhering to all Federal and State regulations during the registration process.
Job Description
Schedule: Per diem
Main Function:
- Provides outstanding service to all patients, visitors, and internal and external customers. Demonstrates a positive and professional image at all times.
- Ensures that accurate demographic and insurance information is received and verified to ensure timely billing and proper reimbursement.
- Collects co-payments, deductibles, and self-pay deposits at the time of service.
- Provide uninsured/ underinsured patients with Thompson Health’s Sliding Fee Application.
- Must follow all Federal and State regulations associated with the registration process.
Requirements
- An energetic individual that demonstrates knowledge of customer service is required.
- Secretarial experience with strong organizational skills is required. Medical background is recommended.
- Computer knowledge and skills, including but not limited to McKesson and Microsoft Office products, are preferred.
Education:
- A high school Diploma or GED is required. Associate's Degree preferred.
- Medical terminology is desired.
Experience:
- Excellent history of public/ patient relations and strong communication skills are required.
- 2-3 years of previous secretary/ clerical medical office experience desired.
Pay Range: $19.50 - $23.00 per hour
Starting Pay: Based on Experience
Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply.
Welcome to Thompson Health on LinkedIn.
An affiliate of the University of Rochester Medicine, Thompson Health is an award-winning, nonprofit healthcare system serving the greater Rochester and Finger Lakes region.
For more than 100 years, we’ve grown from a community hospital into a leading provider serving approximately 215,000 residents. Today, our team includes 900+ providers and 2,300+ associates dedicated to delivering exceptional, patient-centered care.
Our system offers a full continuum of services, including:
• F.F. Thompson Hospital (113 beds)
• Award-winning Birthing Center
• M.M. Ewing Continuing Care Center
• Ferris Hills at West Lake and Clark Meadows
• 15 primary care practices
• Sands Cancer Center (part of UR Medicine’s Wilmot Cancer Institute)
• Rehabilitation, breast imaging, lab services, and urgent care
At Thompson, culture isn’t a slogan—it’s how we operate. We live our CARES values every day: Commitment, Action, Respect, Excellence, and Service. These principles guide how we care for our patients, support one another, and grow as professionals.
F.F. Thompson Hospital is a Magnet®-designated hospital and New York State Stroke Center, with advanced certifications in orthopedic, rehabilitation, and perinatal care. As Ontario County’s largest employer, Thompson Health is a nine-time honoree on Becker’s “Top Places to Work in Healthcare” and has earned national recognition for workplace well-being and mental health.
If you’re looking for meaningful work, a supportive team, and real opportunity to grow, you’ll find it here. Join Thompson Health.
Founded
1904
Company size
1,001-5,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Canandaigua, New York
Welcome to Thompson Health on LinkedIn.
An affiliate of the University of Rochester Medicine, Thompson Health is an award-winning, nonprofit healthcare system serving the greater Rochester and Finger Lakes region.
For more than 100 years, we’ve grown from a community hospital into a leading provider serving approximately 215,000 residents. Today, our team includes 900+ providers and 2,300+ associates dedicated to delivering exceptional, patient-centered care.
Our system offers a full continuum of services, including:
• F.F. Thompson Hospital (113 beds)
• Award-winning Birthing Center
• M.M. Ewing Continuing Care Center
• Ferris Hills at West Lake and Clark Meadows
• 15 primary care practices
• Sands Cancer Center (part of UR Medicine’s Wilmot Cancer Institute)
• Rehabilitation, breast imaging, lab services, and urgent care
At Thompson, culture isn’t a slogan—it’s how we operate. We live our CARES values every day: Commitment, Action, Respect, Excellence, and Service. These principles guide how we care for our patients, support one another, and grow as professionals.
F.F. Thompson Hospital is a Magnet®-designated hospital and New York State Stroke Center, with advanced certifications in orthopedic, rehabilitation, and perinatal care. As Ontario County’s largest employer, Thompson Health is a nine-time honoree on Becker’s “Top Places to Work in Healthcare” and has earned national recognition for workplace well-being and mental health.
If you’re looking for meaningful work, a supportive team, and real opportunity to grow, you’ll find it here. Join Thompson Health.
Founded
1904
Company size
1,001-5,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Canandaigua, New York
