Patient Coordinator

MD Esthetics is a premier medical aesthetics practice with a mission to go above and beyond to make our patients feel confident.

Our Plymouth practice is seeking a caring and team focused patient care coordinator to service our patients and support our providers. If you are passionate about helping others, work well in a fast-paced environment and have exceptional attention to detail, this job is for you!

Responsibilities:

• Interact with patients in a positive and helpful manner, providing information and assistance as needed.
• Collaborate with the team to ensure sales goals are reached.
• Gather necessary demographic information from patient to build a new/updated patient profile in EMR.
• Generate invoices for patients according to prescribed procedures and collects payment.
• Effectively navigate computer systems such as electronic medical records and Microsoft Office.
• Provide necessary forms to patients for completion and signatures.
• Answer telephone calls, record messages for coworkers and deliver messages.
• Assist clinic staff with patient triage as needed to maintain proper patient flow.
• Educates patients about our services, treatments and products we offer.
• Sell services and products to meet monthly goals.

Qualifications:

• High school diploma is required. College Diploma or Esthetician license is an asset.
• Previous medical spa, dermatology or plastic surgery office experience is

preferred.

• Previous sales experience is preferred.
• Computer savvy a MUST since we use an electronic medical records program and Microsoft Office.
• Exceptional phone and customer service skills
• Professionalism and team player
• Time management and organizational skills
• Ability to multitask and perform in a fast-paced environment.
• Positive attitude, friendly demeanor and a willingness to go above and beyond for our patients.

Hours:

Part time, 8-16 hours per week, flexible schedule.

Compensation:

Commensurate with experience, starting wage $23/hr with opportunity to grow. Staff discounts on products and discounted/treatments are an added perk!

Job Type: Part-time

Benefits:

• Employee discount

Experience:

• Front desk: 1-2 years (preferred)