Patient Coordinator
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Capitol Imaging Services
AL
Summary
The Patient Coordinator is responsible for scheduling imaging appointments, verifying insurance eligibility, and maintaining accurate patient records in the EMR system. They also serve as the primary point of contact for patients, ensuring a supportive and efficient experience throughout their visit.
Job Description
Job Details: Job Location: Southeast - Vestavia Hills Imaging Center - Vestavia Hills, AL, Position Type: Part Time, Salary Range: Undisclosed, Job Shift: Day, Job Category: Health Care, Capitol Imaging Services, LLC
9821 Katy Freeway, Suite 715
Houston, TX 77024
PRN Patient Coordinator
At Capitol Imaging Services we are seeking a compassionate, organized, and detail-oriented Part Time (30 hours) Patient Coordinator to join our imaging facility team. This role is essential in ensuring a smooth and supportive experience for our patients from the moment they schedule their appointment to the completion of their visit. The ideal candidate will have a strong understanding of the healthcare industry, a passion for patient care, and the ability to manage multiple administrative tasks efficiently. At Capitol Imaging Services, we believe in delivering not just high-quality diagnostic services, but also compassionate care. As a Patient Coordinator, you’ll play a vital role in making each patient feel seen, heard, and supported.
Key Responsibilities:
Patient Scheduling: Coordinate and schedule imaging appointments, ensuring optimal use of facility resources and timely patient care.
Insurance Verification: Confirm insurance eligibility and benefits prior to appointments; communicate coverage details to patients as needed.
Appointment Management: Monitor the schedule daily to identify cancellations and proactively backfill open slots to maintain efficiency.
Patient Communication: Serve as the first point of contact for patients—answering calls, responding to inquiries, and providing clear, empathetic guidance.
Data Entry & Record Keeping: Accurately input patient information into the electronic medical record (EMR) system and maintain up-to-date records.
Collaboration: Work closely with radiologists, technologists, and administrative staff to ensure seamless patient flow and coordination.
Customer Service: Provide a warm, welcoming environment for patients and their families, addressing concerns with empathy and professionalism.
Qualifications:
Experience: Minimum 1–2 years in a healthcare or medical office setting, preferably in radiology or imaging services.
Knowledge: Familiarity with medical terminology, insurance processes, and HIPAA regulations.
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficiency in scheduling software and EMR systems
Attributes: Empathetic, patient-focused, dependable, and passionate about helping others.
Qualifications:
Capitol Imaging Services (CIS) is working to be the screening and diagnostic testing provider of choice for people in the communities we serve as well as their medical providers.
One critical factor is the overall experience for a person who comes in for his or her test, from the time he or she walks through our door to the time he or she departs.
There are three components CIS associates work diligently to deliver to each and every person:
• A warm welcome from our front desk receptionists.
• A pleasant experience from registration to the completion of the imaging exam.
• A very sincere “thank you” for choosing us prior to leaving our facility.
If your visit at a CIS facility is not warm, pleasant and sincere, we want to know about it.
At Capitol Imaging Services, people are treated with the respect they deserve. Their pre-registration is made simple and any wait times are usually minimal in length. Test results are provided to physicians as quickly as possible so any treatment deemed appropriate may begin.
We understand because we, our family, loved ones and friends are CIS patients, too.
Capitol Imaging Services performs imaging exams in facilities that are free of hectic medical campuses, multi-story parking garages, elevators, painted lines and signs everywhere. People who come to a CIS facility park in front or near our clinic, walk in the front door and straight into our reception area. Because we know that undergoing an imaging exam can be a worrisome, anxious time for many, we work to offer a calm, quiet atmosphere that puts people at ease.
Being more at ease for an exam such as a MRI, CT or ultrasound scan contributes significantly to better images AND a more quality outcome for the radiologist and the treating medical provider.
Company size
501-1,000 employees
Industry
Hospitals and Health Care
Org type
Privately Held
Headquarters
Houston, Texas
Capitol Imaging Services (CIS) is working to be the screening and diagnostic testing provider of choice for people in the communities we serve as well as their medical providers.
One critical factor is the overall experience for a person who comes in for his or her test, from the time he or she walks through our door to the time he or she departs.
There are three components CIS associates work diligently to deliver to each and every person:
• A warm welcome from our front desk receptionists.
• A pleasant experience from registration to the completion of the imaging exam.
• A very sincere “thank you” for choosing us prior to leaving our facility.
If your visit at a CIS facility is not warm, pleasant and sincere, we want to know about it.
At Capitol Imaging Services, people are treated with the respect they deserve. Their pre-registration is made simple and any wait times are usually minimal in length. Test results are provided to physicians as quickly as possible so any treatment deemed appropriate may begin.
We understand because we, our family, loved ones and friends are CIS patients, too.
Capitol Imaging Services performs imaging exams in facilities that are free of hectic medical campuses, multi-story parking garages, elevators, painted lines and signs everywhere. People who come to a CIS facility park in front or near our clinic, walk in the front door and straight into our reception area. Because we know that undergoing an imaging exam can be a worrisome, anxious time for many, we work to offer a calm, quiet atmosphere that puts people at ease.
Being more at ease for an exam such as a MRI, CT or ultrasound scan contributes significantly to better images AND a more quality outcome for the radiologist and the treating medical provider.
Company size
501-1,000 employees
Industry
Hospitals and Health Care
Org type
Privately Held
Headquarters
Houston, Texas
