Patient Coordinator

Job DetailsJob Location: Tracy, CA 95304Salary Range: $18.00 - $19.00 Hourly                                                                PATIENT COORDINATOR

POSITION DESCRIPTION

Reports To:            Practice Manager

Position Status:      Non-exempt

Kids Care Dental & Orthodontics is looking for an amazing Patient Coordinator to join our awesome team!

At Kids Care Dental & Orthodontics we don’t just care for smiles, we create them.

We believe when kids grow up enjoying the dentist, healthy teeth and gums will follow.  So we’ve set up a different kind of dental practice that delivers fun, not fear.

Our caring, high-energy team values the opportunity to work hard and help each child realize a lifetime of happy smiles.  

As the key driver of our mission—to give every kid a healthy smile—our staff exhibits a genuine love of children and teeth. A good fit for our culture means you are also honest, playful, lighthearted, approachable, hardworking, and compassionate. 

Kids Care Dental & Orthodontics is a northern California based practice that offers comprehensive services including preventive dental care, orthodontics and oral surgery for every gap-toothed, mischievous, silly, giggly smile. Our company sees only private-pay and PPO insured patients in beautiful private offices. Our staff enjoys competitive compensation and group benefits including group health, dental, vision, life/AD&D and a 401(k) savings plan.   

The Role

The primary duty of the Patient Coordinator is to be an integral part of the office team and to consistently deliver the most memorable and fun service experience possible for every patient, every day in every office. 

The Essential Job Elements

Perform opening and closing duties
Answer phones in a polite and timely manner
Greet patients in a friendly, hospitable manner
Check-in and check-out
Present treatment plans, financial estimates and payment options
Schedule appointments in accordance with office protocols
Confirm all appointments consistent with company protocols
Resolve all billing concerns to patient satisfaction
Collect copays and set up financial arrangements
Post charges and payments
Set up account and new charts
Assist patients with completing paperwork
Process daily and weekly reports
Maintain strict compliance with all pertinent laws and regulations (HIPAA, OSHA, ADA, Dental Board, etc…)
Coordinate front and back office patient flow
Non-clinical area cleanliness
Other duties as assigned

Desired Profile/Background

Previous dental front office experience highly preferred
Loves working with children
Excellent customer service skills
Excellent communication and computer skills
Upbeat personality is a MUST
Ability to multi-task and work in a fast-paced environment
Strong attention to detail
Clean, neat professional appearance
Knowledge of Dentrix a plus

 
QualificationsDesired Profile/Background

Previous dental front office experience highly preferred
Loves working with children
Excellent customer service skills
Excellent communication and computer skills
Upbeat personality is a MUST
Ability to multi-task and work in a fast-paced environment
Strong attention to detail
Clean, neat professional appearance
Knowledge of Dentrix a plus