Patient Care Pharmacy Tech

Kaweah Health is a publicly owned, community healthcare organization that provides comprehensive health services to the greater Visalia area in central California. With more than 5,000 employees, Kaweah Health provides state-of-the-art medicine and high-quality preventive services in our acute care hospital, specialized health centers and clinics. Our eight-campus healthcare district has 613 beds and offers comprehensive health services across a broad continuum of care.   

It takes a special person to work for Kaweah Health. We serve a region where the needs are great, which makes the rewards even greater. Every day, we care for people facing unique challenges and in need of healing. Throughout it all, our focus is to make a difference, and we do — in the health of our patients, our loved ones, and our community.

Benefits Eligible

Part-Time Benefit Eligible

Work Shift

Day - 8 Hour or less Shift (United States of America)

Department

8797 KH MAHCC Clinic

Under the direct supervision of the Clinical Pharmacist, the Patient Care Pharmacy Technician will perform assigned tasks necessary to support comprehensive clinical pharmacy services provided by outpatient Clinical Pharmacists.

QUALIFICATIONS

License /Certification
Required: Current California Pharmacy Technician or Intern Pharmacist registration
Preferred: National Board Certification as Pharmacy Technician

Education
Required: High school diploma or equivalent
Preferred: Bachelor’s Degree

Experience
Required: One year of previous work experience (prefer retail pharmacy or medical setting performing medication reconciliation).

Knowledge/Skills/Abilities
Knowledge of outpatient brand and generic medications, prior authorization processes and patient assistance programs.
Proficient with Microsoft Word, Excel and pharmacy software.
Ability to work in multiple electronic documentation systems.
Strong communication skills and desire to work in direct patient care.
Bilingual in Spanish preferred.

Department Specific Requirements
For Pharmacy employees assigned to work in the Emergency Dept: requires Kaweah Health approved crisis intervention training within 60 days of hire/transfer.

JOB RESPONSIBILITIES
Essential

Collects, organizes and prepares patient care notes, profiles and other clinical information for clinical pharmacy appointments and medication reconciliation.

Provides technical assistance with collecting, clarifying and documenting complete and accurate medication histories under the direction of the clinical pharmacist.

Compiles a complete and accurate list of the patient’s home medications including over-the-counter medications and herbal supplements inclusive of the drug/product name, dosage, frequency, route, indication, compliance, drug allergies and symptoms.

Processes/enters current medications with complete prescription information into the computerized medical record.

Clarifies the medication information through interview with the patient, family, care givers, pharmacies, previous medical records and medical providers as necessary.

Ensures patients leave clinical pharmacy visits with appropriate education materials, follow-up plans, and return appointments as appropriate.

Contacts select patients by phone to schedule appointments, confirm whether treatment goals are being met and reinforce key self-management instructions and medication adherence under the instruction and supervision of the clinical pharmacist.

Reviews registries and other reports to identify targeted patients for pharmacist intervention.

Administers quality of life or disease control surveys and patient satisfaction surveys.

At the direction of the clinical pharmacist, facilitates the enrollment of patients into medication Patient Assistance Programs (PAP), including KH 340B pharmacy program.

Assists in the collection of health outcome data and assemble routine reports for clinical pharmacists, administrators, medical staff, and other stakeholders.

Inspects medication storage areas according to procedures.

Participates in Pharmacy staff meetings

Guides, directs, and assists in training new staff.

Addendum (essential for specific dept)

IF ASSIGNED TO WORK AT SRCC-MEDICAL ONCOLOGY ALSO RESPONSIBLE FOR:

Performs time-sensitive pharmacy based patient services such as patient onboarding, benefit verification, prior authorization, and appeals, as needed, on behalf of patients and their physician to facilitate the process between the doctors’ office and pharmacy to triage and streamline prescription fulfillment outpatient pharmacy dispensing.

Provides above services for a health system’s ambulatory pharmacy, specialty pharmacy and/or outpatient infusion center environment, as requested.

Verifies benefits for pharmacy coverage of medications.

Interacts with patients and providers to obtain insurance and patient information needed to request prior authorizations so that medications and other services rendered are reimbursed by payer.

Researches various payers to understand their prior authorization and appeals processes.

Responsible for facilitating patient enrollment into manufacturer and/or foundation sponsored patient assistance programs as they relate to pharmacy benefits.

Demonstrates flexibility and adapts to changes in payer, pharmacy and patient assistance program processes and requirements.

Establishes client relationships with assigned clinic staff, pharmacy and hospital contacts, maintaining professional communications at all times and keeping them informed of patients’ status and payer challenges.

Communicates patient and provider feedback to management to enhance process improvement and continuity of care of services provided.

Provides coverage to support clinical pharmacy operations, including compounding responsibilities, if assigned and as appropriate, through concurrent job responsibilities as Pharmacy Tech II.

Additional

Demonstrates the knowledge and skills necessary to provide care and services appropriate to the population served on the assigned unit or work area.

Performs other duties as assigned.

Pay Range

$25.28 -$37.92

If you want to use your talents alongside people who face each day with courage and purpose, in an environment that empowers you to do your absolute best, this is where you belong.