PATIENT ACCOUNT REPRESENTATIVE
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Coulee Medical Center
Grand Coulee, WA, US
Summary
The Patient Account Representative is responsible for submitting and following up on commercial insurance claims while resolving billing errors and denials. They also provide support to patients and families while maintaining clear communication with insurance carriers.
Job Description
Job DetailsJob Location: Grand Coulee - Grand Coulee, WA 99133Salary Range: $19.85 - $28.79 HourlyFull-Time | Onsite (Hybrid Opportunity Available)
Are you passionate about helping others and ready to make a difference close to home?
Coulee Medical Center is seeking a Patient Account Representative to join our dedicated and tight-knit billing team. This position focuses primarily on commercial insurance claims and supports both our Critical Access Hospital and Rural Health Clinic.
What You’ll Do:
Submit and follow up on commercial insurance claims
Resolve claim denials, errors, and payment issues
Communicate with insurance carriers
Support patients and families with kindness and clarity
Work side-by-side with a team that is here for each other
What We're Looking For:
Medical billing or patient accounts experience preferred, but we are happy to train the right candidate
Commercial insurance billing experience strongly preferred
CAH and/or RHC billing experience is a plus
Experience with Cerner and SSI is a plus
Strong attention to detail and customer service skills
Hybrid Work Opportunity
After successful completion of the probationary period, candidates with prior medical billing experience may be eligible for a 50% onsite / 50% remote hybrid schedule if they demonstrate the ability to work independently and maintain productivity and quality standards. Hybrid work arrangements are based on departmental needs and management approval. If performance or business needs change, the position may be required to return to a fully onsite schedule.
Enjoy a supportive, close-knit workplace that values community, work-life balance, and small-town living—while making a meaningful impact in rural healthcare.
Benefits/SalaryBenefits Include: Medical, Dental, and Vision, 403(b) with a maximum match of 5% (match depends on years of service), Employer paid life insurance, Employer paid Long-Term Disability, Health Flex Spending Account (HFSA), Day Care Flex Spending Account (DFSA), EAP, Earned Leave accrual (.071153846/hr) & Paid Sick Leave accrual (.025/hr).
Pay/Grade Range: The pay grade range for this position has been finalized for the facility according to an evaluation of the roles’ duties and requirements. The selected candidate will be placed within the appropriate range based on job knowledge, skills, education and experience.
*Interested in learning more about our spectacular area? Please watch our Chamber of Commerce video – Discover Grand Coulee: Nature’s Playground: https://www.youtube.com/watch?v=bqwE30f5IDk
Qualifications
Coulee Medical Center is a 25-bed Trauma Level IV Critical Access Hospital with a very important job: to serve the healthcare needs of our rural community with the best in patient care, medical expertise, and personalized service.
Based out of our new state-of-the-art, 66,000-square-foot facility near the famous Grand Coulee Dam, we provide professional medical services to the residents and visitors of the greater Grand Coulee area, the five surrounding counties, and the nearby Confederated Tribes of the Colville Reservation. We treat their wounds. We deliver their babies. We heal their pain. We nurture their well-being.
It is a big responsibility, and one that we are proud to have. Because to us, they are more than patients. They are neighbors, friends, family and community. And their health comes first.
Founded
1934
Company size
201-500 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Grand Coulee, Washington
Coulee Medical Center is a 25-bed Trauma Level IV Critical Access Hospital with a very important job: to serve the healthcare needs of our rural community with the best in patient care, medical expertise, and personalized service.
Based out of our new state-of-the-art, 66,000-square-foot facility near the famous Grand Coulee Dam, we provide professional medical services to the residents and visitors of the greater Grand Coulee area, the five surrounding counties, and the nearby Confederated Tribes of the Colville Reservation. We treat their wounds. We deliver their babies. We heal their pain. We nurture their well-being.
It is a big responsibility, and one that we are proud to have. Because to us, they are more than patients. They are neighbors, friends, family and community. And their health comes first.
Founded
1934
Company size
201-500 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Grand Coulee, Washington
