Patient Access Representative PRN
Boost your chances before you apply.
Arkansas Children's Hospital
Little Rock, AR, US
Summary
The representative is responsible for greeting patients and managing the front-end clinic experience, including scheduling appointments and registration. They also handle insurance verification, co-payment collection, and collaborate with clinical staff to ensure efficient clinic operations.
Job Description
ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.
This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.
CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.
Work Shift:
Evening Shift
Time Type:
Part time
Department:
CC017116 Access Primary Care Clinic
Summary:
SAT/SUN 11AM- 7:30PM
Responsible for the first impression of Arkansas Children’s; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.
Salary:
Most new hires start between $19.30-$24.10 per hour, depending on experience and qualifications.
Additional Information:
Responsible for the first impression of Arkansas Children’s; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.
Required Education:
No education requirements
Recommended Education:
High school diploma or GED or equivalent
Required Work Experience:
Entry Level - Experience not Required.
Recommended Work Experience:
Required Certifications:
Recommended Certifications:
Description
1. Schedules all patient appointments and ensures referrals are obtained.
2. Meets or exceeds expected productivity and accuracy standards.
3. Greets and engages patients, families and visitors in order to provide a positive first impression.
4. Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
5. Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
6. Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
7. Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
8. Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.
Arkansas Children's is the only health system in the state solely dedicated to caring for Arkansas' 850,000 children. The private, non-profit organization includes the Arkansas Children’s Golisano Campus in Little Rock, home to Arkansas Children’s Hospital (ACH), and the Arkansas Children’s Walker Campus in Springdale, home to Arkansas Children’s Northwest (ACNW). The two pediatric hospitals host 361 licensed beds, supported by a pediatric research institute and USDA nutrition center, a philanthropic foundation, a nursery alliance, statewide clinics and many education and outreach programs — all focused on fulfilling a promise to define, discover and deliver unprecedented child health. ACH is a Magnet-recognized facility operating the state’s only Level I pediatric trauma center; the state's only burn center; the state's only Level IV neonatal intensive care unit; the state's only pediatric intensive care unit; the state’s only pediatric surgery program with Level 1 verification from the American College of Surgeons (ACS); and the state's only nationally recognized pediatric transport program. Arkansas Children’s is nationally ranked by U.S. News & World Report in seven pediatric subspecialties (2025-2026): Cancer, Cardiology & Heart Surgery, Nephrology, Neurology & Neurosurgery, Orthopedics, Pulmonology & Lung Surgery and Urology. ACNW, the first and only pediatric hospital in the northwest Arkansas region, is a Level IV pediatric trauma center. ACNW operates an inpatient unit that will expand in 2026; a surgical unit with five operating rooms; outpatient clinics offering over 20 subspecialties; diagnostic services; imaging capabilities; occupational therapy services; and northwest Arkansas' only pediatric emergency department. Generous philanthropic and volunteer engagement has sustained Arkansas Children's since it began as an orphanage in 1912, and today ensures the system can deliver on its promise of unprecedented child health. Learn more at archildrens.org
Founded
1912
Company size
1,001-5,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Little Rock, AR
Arkansas Children's is the only health system in the state solely dedicated to caring for Arkansas' 850,000 children. The private, non-profit organization includes the Arkansas Children’s Golisano Campus in Little Rock, home to Arkansas Children’s Hospital (ACH), and the Arkansas Children’s Walker Campus in Springdale, home to Arkansas Children’s Northwest (ACNW). The two pediatric hospitals host 361 licensed beds, supported by a pediatric research institute and USDA nutrition center, a philanthropic foundation, a nursery alliance, statewide clinics and many education and outreach programs — all focused on fulfilling a promise to define, discover and deliver unprecedented child health. ACH is a Magnet-recognized facility operating the state’s only Level I pediatric trauma center; the state's only burn center; the state's only Level IV neonatal intensive care unit; the state's only pediatric intensive care unit; the state’s only pediatric surgery program with Level 1 verification from the American College of Surgeons (ACS); and the state's only nationally recognized pediatric transport program. Arkansas Children’s is nationally ranked by U.S. News & World Report in seven pediatric subspecialties (2025-2026): Cancer, Cardiology & Heart Surgery, Nephrology, Neurology & Neurosurgery, Orthopedics, Pulmonology & Lung Surgery and Urology. ACNW, the first and only pediatric hospital in the northwest Arkansas region, is a Level IV pediatric trauma center. ACNW operates an inpatient unit that will expand in 2026; a surgical unit with five operating rooms; outpatient clinics offering over 20 subspecialties; diagnostic services; imaging capabilities; occupational therapy services; and northwest Arkansas' only pediatric emergency department. Generous philanthropic and volunteer engagement has sustained Arkansas Children's since it began as an orphanage in 1912, and today ensures the system can deliver on its promise of unprecedented child health. Learn more at archildrens.org
Founded
1912
Company size
1,001-5,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Little Rock, AR
