Patient Access Representative, Per Diem, Patient Accounts

Day Kimball Health is hiring a Patient Access Representative for the Patient Accounts Department in Putnam, CT!

Location: Putnam, CT

Weekly Hours: As Needed

Shift: Any shift (1st, 2nd, or 3rd)

Weekends: Yes

Per Diem Requirement: Per diem employees are expected to work a minimum of 32 hours per month. 

Benefits:

• Accrued Sick Time
• Paid Leave
• Pay-for-Performance Opportunities
• Shift Differentials for eligible evening, night, and weekend shifts (where applicable)
• Career Growth, Leadership Development, and Mentorship
• 401(k) Retirement Plan with eligible employer contributions
• Pet Insurance
• Employee Wellness Programs, Recognition Events, Food Truck Fridays, and Weekly Pay

Patient Access Representative Job Summary

Under the direction of the Patient Access Manager, the Patient Access Representative is responsible for obtaining and verifying patient demographic information, insurance, and other information for various hospital records. Informs patient of hospital and regulatory policies in regard to patient care and collection practices. You will also discover a culture of teamwork, professionalism, and mutual respect, and—most importantly—a fulfilling career.

Key Responsibilities

• Responsible for front-end revenue cycle management by registration of patients for Emergency, Scheduled Outpatient and Inpatient procedures. 
• Requires extensive knowledge of all insurances and demographic information which drives the revenue cycle.
• Greets patients, relatives or patient representatives as the communication liaison for patient services and access.
• Responsible for current and new regulatory requirements for state, federal, and commercial payors.
• Responsible for ABN and co-payment collection practices.

Required Skills and Qualifications

Education:   

• High school graduate or equivalent preferred.

Experience:  

• 2 years Customer Service experience preferred.
• Knowledge of Healthcare Insurance preferred
• Knowledge of medical terminology preferred.
• Excellent customer service skills required.
• Computer literacy required.

Why Choose Day Kimball Health?

For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home. As a non-profit, integrated healthcare provider, we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. At Day Kimball, we are passionate about both our patients and our employees. We are growing our talented team every day and offer a supportive, collaborative environment where you can thrive and make a difference. Join us in our mission to elevate community-driven healthcare and be a part of an organization that values both personal and professional growth.

Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke-free environment.

Are you ready to apply your expertise at the largest employer in Northeastern Connecticut, known for its commitment to excellence in individualized care? Join our team as a Patient Access Representative in Patient Accounts and experience a culture of teamwork, professionalism, mutual respect, and, most importantly, a career that makes a difference!