Patient Access Representative II - Admissions
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ECU Health Medical Center
Tarboro, NC, US
Summary
The Patient Access Representative is responsible for scheduling, registration, and insurance verification for inpatient and outpatient services. They act as the primary liaison for patients, ensuring accurate demographic collection and authorization for procedures.
Job Description
Position Summary
Responsible for creating the first impression of the organization's services to patients and families and other external customers. Essential duties may include scheduling, registration and insurance verification for both outpatient and inpatient services by collecting proper demographic information and securing authorizations for procedures. Acts as the primary liaison for patients receiving professional and hospital services at ECU Health.
Minimum Requirements
High School or Equivalent (GED) or higher is required.
Associate Degree: preferred
Bachelors Degree: preferred
1 to 2 years of Registration and/or Billing experience within a healthcare setting is required
3 to 5 years - customer service experience is required
Required
Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required
Insurance Verification experience
Preferred
Experience with EPIC and medical office workflows
Experience with Microsoft Office/PC-based applications (Outlook, Word and Excel)
Pay Range
$18 - $23.78
Other Information
PRN position
ECU Health
About ECU Health Edgecombe Hospital
ECU Health Edgecombe Hospital is a full-service, 117-bed acute care facility where residents of Tarboro and the surrounding communities can receive a wide range of health services close to home. As part of the ECU Health system of care, the hospital offers high quality care provided by more than 20 medical specialists, rehabilitation services, a birthing center, a cancer center, outpatient clinics and more.
General Statement
It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.
Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.
We come to work every day in order to help you and the 1.4 million people like you across eastern North Carolina. In the face of a rapidly changing health care landscape — increasing competition, advancing technologies and a host of other external pressures — many health care systems lose sight of what’s important. Not ECU Health. Even as we grow, we know that progress isn’t just about moving forward. It’s about how we move forward. That’s why we’ve always been, and always will be, a mission-driven health care system. Our mission, vision and values continue to lead us on a voyage to excellence. Because the people we take care of — our neighbors, friends and family — deserve the best.
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Greenville, North Carolina
We come to work every day in order to help you and the 1.4 million people like you across eastern North Carolina. In the face of a rapidly changing health care landscape — increasing competition, advancing technologies and a host of other external pressures — many health care systems lose sight of what’s important. Not ECU Health. Even as we grow, we know that progress isn’t just about moving forward. It’s about how we move forward. That’s why we’ve always been, and always will be, a mission-driven health care system. Our mission, vision and values continue to lead us on a voyage to excellence. Because the people we take care of — our neighbors, friends and family — deserve the best.
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Greenville, North Carolina