Patient Access Representative- Circleville Urgent Care (PT) Variable Shifts
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Adena Health System
Circleville, OH, US
Summary
The Patient Access Representative manages patient registration, scheduling, and insurance verification for clinic services. They also handle incoming calls and ensure accurate documentation for billing and medical necessity.
Job Description
Patient Access Representative
At Adena Health, our non-clinical roles are essential to how care is delivered. These positions are a great fit for candidates who value service, organization, teamwork, and making a meaningful impact behind the scenes.
Mission Statement: “Called to serve our communities”.
Guiding Principle: “Let all that you do be done in love”.
Vision: To be the region's most trusted partner in healthcare.
Values: Compassion, Excellence, Integrity, and Trust.
Position Highlights
- Position: Patient Access Representative
- Salary: Hourly rate based on years of experience/education
- Work Life Balance: Part-Time (24 hours) | Variable Shift
- Location/Department: Urgent Care Circleville
- On-Call: Not Required
Why Adena?
- Community-centered decision making
- Leadership visibility and cross-functional collaboration
- Competitive compensation and benefits
- Growth-focused culture
- Opportunity to influence real healthcare outcomes
Does Adena offer growth opportunities?
Growth at Adena isn’t one-size-fits-all. It’s built through relationships, mentorship, and opportunity.
Caregivers are encouraged to explore career paths that fit their strengths and interests through:
- Emerging leader and leadership development programs
- Tuition assistance and education support
- Skill-building and lateral career opportunities
- Visibility with leaders who recognize potential early
What You’ll Do
The Patient Access Representative assists patients, clinic staff or other clinical staff to schedule, pre-register, register for all services at Adena Health System. Patient Access Representatives use established interviewing techniques to gather information in person, by accessing EPIC or by phone. Information gathered includes demographic information, insurance, financial, ensuring correct precert/authorization and other information from patients or their representatives required for billing and collecting patient accounts. This position uses various electronic tools to ensure the patient's insurance coverage is active. This position will be required to run an estimate on each patient at each visit or over the phone when pre-registering. Required signatures and documents are obtained by this position at the time of registration and scanned into document imaging. This position enters diagnosis, tests and checks orders for completeness and medical necessity. This position interacts with clinicians in the ER, outpatient and clinics to ensure patient care is delivered in a timely manner. The Patient Access Representative must be self-driven and able to multi-task and prioritize their work. They must have strong communication skills and be able to deal effectively with others. This position is team oriented and contributes to achieving department goals. In addition, Patient Access Representatives at AGMC answer all incoming calls on the hospital switchboard and transfer as appropriate. The caregiver in this role will need to be comfortable with collecting at time of service, copay and deductibles, etc.
Minimum Qualifications
- Education: High School Diploma or GED required
- Valid Ohio Driver’s License
- 6 months experience in a hospital clerical, general clerical or customer service related position.
Why Caregivers Stay?
- Reliable compensation
- Strong healthcare coverage options
- 3.5% retirement match with automatic annual increase
- PTO that grows with tenure
- Visible leadership impact within a regional health system
Ready to Explore?
If you’re looking for meaningful work in a role that keeps healthcare moving — we’d love to connect. Apply today to be connected directly with a Talent Acquisition representative!
Adena Health System is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with disability or any other protected class
At Adena, we know the health of our communities depends on the strength of our teams. That’s why we seek the area’s best talent to share in our vision: To be our region’s most trusted partner for healthcare. We are connected by our compassion, integrity, and excellence in caring for those closest to us, our friends, family and neighbors. This is what sets us apart, and what makes working for Adena a rewarding career choice.
Adena offers highly competitive compensation and a wide range of employee benefits. We think of our co-workers as family and celebrate their dedication throughout the year with recognition and special events such as Caregiver Appreciation Days. When you join us, you join more than 4,100 of Ohio's finest physicians, caregivers and volunteers.
Adena Health System is an independent, not-for-profit and locally controlled health care organization serving the needs of people in nine counties throughout south central and southern Ohio. Adena provides specialty services typically found in larger markets: cancer, heart, orthopedics, pediatrics, women’s health and more. Based in Chillicothe, OH, Adena Health System, driven by a mission of being called to serve our communities, includes four hospitals, six regional clinics and multiple primary care, specialty clinics and urgent care locations.
Founded
1895
Company size
1,001-5,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Chillicothe, Ohio
At Adena, we know the health of our communities depends on the strength of our teams. That’s why we seek the area’s best talent to share in our vision: To be our region’s most trusted partner for healthcare. We are connected by our compassion, integrity, and excellence in caring for those closest to us, our friends, family and neighbors. This is what sets us apart, and what makes working for Adena a rewarding career choice.
Adena offers highly competitive compensation and a wide range of employee benefits. We think of our co-workers as family and celebrate their dedication throughout the year with recognition and special events such as Caregiver Appreciation Days. When you join us, you join more than 4,100 of Ohio's finest physicians, caregivers and volunteers.
Adena Health System is an independent, not-for-profit and locally controlled health care organization serving the needs of people in nine counties throughout south central and southern Ohio. Adena provides specialty services typically found in larger markets: cancer, heart, orthopedics, pediatrics, women’s health and more. Based in Chillicothe, OH, Adena Health System, driven by a mission of being called to serve our communities, includes four hospitals, six regional clinics and multiple primary care, specialty clinics and urgent care locations.
Founded
1895
Company size
1,001-5,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Chillicothe, Ohio
