Patient Access (Registration) Specialist - Emergency Department - Part Time
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University of Vermont Health Network
Burlington, VT, US
Summary
The specialist coordinates emergent, urgent, and admission access to the organization while managing patient registration and insurance information. They perform acute screening for arrivals and facilitate financial management functions in a fast-paced emergency department environment.
Job Description
Building Name: UVMMC - Medical Center - Main Campus
Location Address: 111 Colchester Avenue, Burlington Vermont
Regular
Department: Registration
Part Time
Standard Hours: 20
Biweekly Scheduled Hours:
Shift: Evening
Primary Shift: -
Weekend Needs: Every
Salary Range: Min $22.93 Mid $28.19 Max $33.44
Recruiter: Abby Luck
This is 100% onsite work located at our Main Campus - Emergency Department in Burlington, VT.
This position is scheduled to work Saturday and Sunday and every other Friday: 3:00PM-11:30PM.
The Patient Access Specialist ED is a fundamental part of the patient experience and is a key contributor to the financial health of the organization. The specialist coordinates emergent, urgent, transfer and admission access to the organization via ambulatory and EMS arrival, while ensuring the patients are educated, supported and financially managed while in the emergency department. This includes accurate identification, registration, insurance management, follow-up scheduling and ADT transfer functions. The specialist performs initial acute screening for ambulatory arrivals, working in tandem with technicians to expedite access to clinical care; he/she facilitates all financial management functions, interviewing patients at the bedside in collaboration with physicians, nursing and support staff in a highly acute, fast paced and emotionally charged environment. The incumbent functions independently, navigating complex regulatory requirements while coordinating activities across multiple disparate information systems to support emergency department clinical operations while delivering a caring message in a chaotic environment.
EDUCATION:
Associates degree, an equivalent combination of education and experience may be substituted.
EMT Certification highly preferred.
EXPERIENCE:
Requires a minimum of one year’s experience in customer service, registration, insurance management or administrative support in a clinical environment. EMT experience, medical assistant or technician in a busy clinical environment is strongly preferred. Requires an ability to work in a busy, emotionally charged acute care environment. Requires demonstrated ability to diffuse angry/emotional customers and handle pressure with excellent verbal communication skills.
This is a bargaining union position.
The University of Vermont Medical Center is part of a six-hospital network serving patients and their families in Vermont and northern New York. We're not just caregivers and staff - we're your friends and neighbors, offering expertise, kind words and compassionate care when and where you need them. We are dedicated to providing you with the best medical care possible.
The University of Vermont Medical Center, along with the Robert Larner M.D. College of Medicine The University of Vermont and College of Nursing and Health Sciences, is one of 138 academic medical centers in the country. Through The University of Vermont Health Network and collaborative relationships throughout Vermont and northern New York, we are able to provide the highest quality care, informed by academic research, to patients throughout our region.
The UVM Medical Center, along with its three founding organizations, The University of Vermont College of Medicine and College of Nursing and Health Sciences, share a rich history dating back to the 1800s.
The UVM Medical Center is committed to the development of an Integrated Delivery System which provides high value health care to the communities we serve and enhances our academic mission. Our mission is to improve the health of the people in the communities we serve by integrating patient care, education, and research in a caring environment.
Company size
5,001-10,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Burlington, VT
The University of Vermont Medical Center is part of a six-hospital network serving patients and their families in Vermont and northern New York. We're not just caregivers and staff - we're your friends and neighbors, offering expertise, kind words and compassionate care when and where you need them. We are dedicated to providing you with the best medical care possible.
The University of Vermont Medical Center, along with the Robert Larner M.D. College of Medicine The University of Vermont and College of Nursing and Health Sciences, is one of 138 academic medical centers in the country. Through The University of Vermont Health Network and collaborative relationships throughout Vermont and northern New York, we are able to provide the highest quality care, informed by academic research, to patients throughout our region.
The UVM Medical Center, along with its three founding organizations, The University of Vermont College of Medicine and College of Nursing and Health Sciences, share a rich history dating back to the 1800s.
The UVM Medical Center is committed to the development of an Integrated Delivery System which provides high value health care to the communities we serve and enhances our academic mission. Our mission is to improve the health of the people in the communities we serve by integrating patient care, education, and research in a caring environment.
Company size
5,001-10,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Burlington, VT
