Patient Access Coordinator

Responsibilities

Fairfax Behavioral Health (a UHS facility):

Fairfax Behavioral Health, founded in 1930, is a private, free-standing mental health hospital that specializes in psychiatric and detox treatment. We strive to meet and respond to the needs of our community by offering a continuum of care and evidenced-based programs at multiple locations within our region. We have behavioral health facilities and services located in Kirkland, Everett and Monroe, Washington. Mental and behavioral health challenges are a growing concern within our communities. Whether it is ourselves or a loved one, we will all likely be affected by behavioral health and mental disorders or illness. This drives our passion for providing evidenced-based outpatient and inpatient psychiatric treatment programs with successful outcomes.

For more information, please visit us at https://www.fairfaxhospital.com/

POSITION SUMMARY

Fairfax is looking for a Part time Night Shift Patient Access Coordinator to join our Intake team.  (Fri, Sat, Sun 11pm-7:30am) 

The Patient Access Coordinator (PAC) is primarily responsible for answering and appropriately managing incoming telephone calls; scheduling patient assessments/appointments; creating and updating patient pre-registrations including verification of benefits and financial counseling; setting certain expectations for patients regarding their services, and responding to customers' information needs. The PAC is also cross-trained and utilized as a Hospital Services Representative (HSR), thereby assuming the responsibilities associated with the patient discharge/check-out function. Additionally, the PAC is responsible for performing various administrative and clerical duties required to support these functions and, on an as-needed basis, may be required to perform other tasks.

Qualifications

Education:  High school diploma or G.E.D. equivalent required. 

Experience:  At least two years working experience in a hospital or Dr. Office setting helpful. Strong background in customer service. Excellent written and verbal communication skills. Needs to have a general knowledge of patient accounting which includes billing and reimbursement requirements. Computer skills and ability to interact with all types of customers.

Work hours: 11pm-7:30am (MUST BE Work every other weekend)

WHAT DO OUR CURRENT EMPLOYEES VALUE AT FAIRFAX BEHAVIORAL HEALTH AND UHS?

Our team at Fairfax strives to improve the status quo surrounding mental health by providing quality care and treatment through inpatient and outpatient services. At Fairfax Behavioral Health, we remove stigmas by building bridges and awareness within our community. One of the most rewarding aspects of this job is providing excellent care, comfort, and security to the members of our community dealing with behavioral health challenges. Supportive and responsive leadership. You are never alone, as you are part of a large network of peer co-workers that routinely exchange ideas and review current topics within the industry.  Having the opportunity to grow, learn, and advance in your career. There are very robust continuing education options and opportunities for skills diversification and career advancement with UHS.  

BENEFIT HIGHLIGHTS:

• Challenging and rewarding work environment
• Career development opportunities within UHS and its Subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Generous Paid Time Off
• Free Basic Life Insurance
• Tuition Reimbursement

About Universal Health Services  

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com 

EEO Statement  

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. 

Avoid and Report Recruitment Scams  

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. 

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. 

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.