Patient Access Clerk (82997)
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ONSLOW MEMORIAL HOSPITAL
Jacksonville, NC, US
Summary
The Patient Access Clerk is responsible for accurately registering patients, conducting insurance verification, and managing patient data. They must maintain patient flow, handle point of service collections, and provide courteous service to all internal and external customers.
Job Description
Job DetailsJob Location: Onslow Memorial Hospital - Jacksonville, NC 28546Position Type: Full Time 1.0Job Shift: EveningPatient Access Clerks performs imperative duties, including but not limited to the registration of all patients accurately and efficiently to include in-house admissions, outpatient diagnostic patients, emergency room patients, pre-registrations for scheduled surgeries and OB care, all patient type “8” patients, special clinic patients and any other patient requiring a record of service. Conduct insurance verification, data entry, filing protected health information (PHI), and point of service collections, while maintaining patient relations and customer satisfaction. Maintain patient flow and prioritize appropriately. Provide cooperative and courteous service to all customers, internal as well as external. Adhere to the Code of Conduct. Support co-workers in a team environment. Assist with any questions or concerns from internal and external customers. Maintain at all times a professional and pleasant manner that promotes credibility, confidence and trust between the clients of this facility. Communicate and work effectively and harmoniously with team members. Demonstrates an understanding of age specific population and how it relates to the appropriate provision of care, which this includes infants, children, adults and elderly. Maintain the privacy of patients at all times.
QualificationsEducation/Certifications:
High School Graduate or Equivalent.
Experience:
Minimum 1 year experience in healthcare setting such as hospital or physicians office or 1 year experience related to customer service or working with public
Onslow Memorial Hospital is a 162-bed facility founded in 1944 and located in coastal North Carolina. With the exception of Brynn Marr Psychiatric Hospital and the Naval Hospital at Camp Lejeune, Onslow Memorial Hospital is the only hospital in the City of Jacksonville and Onslow County. Onslow Memorial Hospital is also nationally accredited by The Joint Commission. Our competent medical staff of over 100 doctors is credentialed in over 25 specialty areas.
The hospital offers a vast array of healthcare services with state-of-the-art diagnostic services, including a Women's Imaging Center, Heartburn Center, Cardiac Cath Lab, Neurodiagnostic Lab, MRI and CT Scan, to list just a few. Onslow Memorial Hospital also has a modern Labor and Delivery suite with state-of-the-art monitoring system, Neonatal Intensive Care Unit, Newborn Nursery, Intensive Care Unit/Coronary Care Unit, Medical and Surgical Services, and Rehabilitation Services (including Physical, Occupational, and Speech Therapy). A responsive Emergency Department and Minor Emergency Care Unit treats more than 50,000 patients annually. In recent years, a robust array of online services and portals have been developed to provide all of our stakeholders, from patients to students to medical partners, access to timely information and insights. OMH health news, wellness tips and the latest hospital information can be followed via Twitter and Facebook.
O’Healthy is a one-stop source for consumer healthcare news and medical information. We are proud of our dedication to our mission: “To provide excellent patient health services in a healing and family-centered environment.”
To underscore this commitment, our motto, “Where People Care,” is more than something we say. It’s something that is embraced and practiced by every employee in every department at Onslow Memorial Hospital.
Company size
1,001-5,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Jacksonville , NC
Onslow Memorial Hospital is a 162-bed facility founded in 1944 and located in coastal North Carolina. With the exception of Brynn Marr Psychiatric Hospital and the Naval Hospital at Camp Lejeune, Onslow Memorial Hospital is the only hospital in the City of Jacksonville and Onslow County. Onslow Memorial Hospital is also nationally accredited by The Joint Commission. Our competent medical staff of over 100 doctors is credentialed in over 25 specialty areas.
The hospital offers a vast array of healthcare services with state-of-the-art diagnostic services, including a Women's Imaging Center, Heartburn Center, Cardiac Cath Lab, Neurodiagnostic Lab, MRI and CT Scan, to list just a few. Onslow Memorial Hospital also has a modern Labor and Delivery suite with state-of-the-art monitoring system, Neonatal Intensive Care Unit, Newborn Nursery, Intensive Care Unit/Coronary Care Unit, Medical and Surgical Services, and Rehabilitation Services (including Physical, Occupational, and Speech Therapy). A responsive Emergency Department and Minor Emergency Care Unit treats more than 50,000 patients annually. In recent years, a robust array of online services and portals have been developed to provide all of our stakeholders, from patients to students to medical partners, access to timely information and insights. OMH health news, wellness tips and the latest hospital information can be followed via Twitter and Facebook.
O’Healthy is a one-stop source for consumer healthcare news and medical information. We are proud of our dedication to our mission: “To provide excellent patient health services in a healing and family-centered environment.”
To underscore this commitment, our motto, “Where People Care,” is more than something we say. It’s something that is embraced and practiced by every employee in every department at Onslow Memorial Hospital.
Company size
1,001-5,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Jacksonville , NC
