PASSENGER SERVICES AGENT (FULL TIME)

Job DetailsJob Location: WINDSOR LOCKS, CT 06096Salary Range: $16.94 - $16.94 Hourly

NOW HIRING – JOB FAIR: PASSENGER SERVICES AGENT (FULL-TIME)

Huntleigh USA Corporation
Location: Bradley International Airport (BDL) – Windsor Locks, CT
Pay Rate: $16.94 per hour
Schedule: Full-Time | AM, Afternoon, and Closing Shifts Available
Anticipated Start Date: May 25th – URGENT NEED

URGENT HIRING – JOB FAIR EVENT

Huntleigh USA is currently hiring Full-Time Passenger Services Agents for immediate openings at Bradley International Airport (BDL).

Positions will be filled as qualified candidates are identified. On-the-spot job offers may be extended for eligible applicants.

JOB FAIR DETAILS

Days: Monday – Friday
Time: 10:00 AM – 1:00 PM
Location: Bradley International Airport (BDL), Windsor Locks, CT

INTERVIEW DETAILS

General Manager: Kalsoom Butt

Admin: Michelle Siragusa

Location:

Bradley International Airport (BDL)
Terminal A – Departure Level
In front of the American Airlines Ticket Counter
Windsor Locks, CT 06096

Interview Type: Walk-in interviews during job fair hours (10:00 AM – 1:00 PM) unless otherwise scheduled.

PARKING INFORMATION

Parking is available in the airport garage or any designated airport parking lot. Please allow additional time for parking, security screening, and walking to Terminal A.

WHAT TO BRING

Valid I-9 employment documentation
Two (2) forms of valid identification
Updated resume (recommended)

POSITION OBJECTIVE

The Passenger Services Agent is responsible for delivering exceptional customer service to airline passengers by assisting with boarding support, passenger guidance, mobility assistance coordination, and ensuring a positive airport experience in a fast-paced environment.

AVAILABLE SHIFTS

AM Shift: 4:00 AM – 12:00 PM
Afternoon Shift: 12:00 PM – 8:00 PM
Closing Shift: 4:00 PM – 12:00 AM or last flight

Schedules may vary based on operational needs, flight schedules, and staffing requirements. Open availability is strongly preferred.

PRIMARY DUTIES AND RESPONSIBILITIES

Provide professional passenger assistance throughout the airport environment
Assist passengers with directions, terminal navigation, and general inquiries
Support wheelchair assistance coordination and mobility needs when required
Maintain a positive, professional, customer-focused attitude at all times
Communicate effectively with airline personnel, gate agents, and operations staff
Ensure timely response to passenger service requests
Follow all TSA security procedures and airport safety protocols
Complete incident reports for passenger-related concerns
Maintain accurate service logs and documentation
Perform other related duties as assigned by supervision

PHYSICAL REQUIREMENTS

Ability to stand, walk, bend, and stoop for extended periods
Ability to push, pull, and assist passengers as needed
Ability to lift or support up to 75 pounds when required
Ability to work in a fast-paced airport environment

KNOWLEDGE, SKILLS, AND ABILITIES

High school diploma or GED preferred
Strong communication skills (English required: reading, writing, speaking)
Reliable transportation required
Dependable and punctual
Ability to follow directions and work in a team environment
Must pass pre-employment and random drug/alcohol screening

TRAINING REQUIREMENTS

Completion of all Huntleigh USA and airline-specific training programs is required prior to assignment to operational duties.

APPEARANCE STANDARDS

Professional and well-groomed appearance required at all times
Must adhere to uniform requirements
No facial piercings permitted
No visible tattoos above the neck or below the wrists

WHY JOIN HUNTLEIGH USA

Competitive hourly pay
Full-time airport employment opportunity
Fast-paced aviation environment
Opportunities for growth within a national aviation services company
Immediate hiring process through job fair selection

APPLY TODAY – IMMEDIATE OPENINGS AVAILABLE

Huntleigh USA is actively hiring to meet urgent operational needs at Bradley International Airport. Qualified candidates are encouraged to attend the job fair and apply in person for immediate consideration.

Qualifications