Parts Sales Representative
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BUCKLIN TRACTOR & IMPLEMENT CO INC
Pratt, KS, US
Summary
The Parts Sales Representative is responsible for providing exceptional customer service by identifying, locating, and supplying parts to customers and technicians. They also manage inventory, process special orders, and maintain the cleanliness and organization of the parts department.
Job Description
Job Details: Job Location: KS Pratt - Pratt, KS, Salary Range: Undisclosed, Bucklin Tractor & Implement Co. (“BTI”) is looking for a highly motivated Parts Sales Representative to join our team in our Pratt location. The Parts Sales Representatives’ primary responsibility is to provide exceptional customer service while supplying customers with timely & accurate information regarding accounts, products, rates, & services offered.
BTI is a premier agriculture and farm equipment dealership serving central and western Kansas. Since 1944, BTI has valued the opportunity to create long-term relationships with our customers by giving them the best customer service available.
Responsibilities:
Support customers by:
Properly identifying needed items using parts catalogs
Attempting sales of additional needed or related parts or accessories
Locating and obtaining merchandise, if it is a “stocked” item
Filling customer’s want for “out-of-stock” or “non-stocked” merchandise
Making certain that the technician or customer receives the proper part on time, as promised
Properly tracking lost sales
Charge out merchandise by:
Looking up current prices by part number
Completing required documents before disbursing parts
Entering all necessary information in inventory control systems records
Distribute special order parts by:
Recording and entering special orders
Following through to installation or delivery to customer
Maintain shelf stock by:
Returning all unsold merchandise to stock
Noting discrepancies between inventory records and shelf quantities
Receive warranty parts by:
Ensuring that defective merchandise is properly tagged with date and correct numbers
Placing material in warranty parts bin area as required
Keep counters clean and neat by:
Keeping counter tops and the areas behind/under counter clean, clear of parts and/or debris
Maintaining displays in counter area, as required
Performing housekeeping duties in counter areas as required
Handle inbound and outbound freight
Perform related or other tasks, as assigned
Experience, Education, Skills and Knowledge:
Basic data entry/keyboarding skills
Basic parts and machinery knowledge
Ability to use the John Deere Parts Catalog computer application
Ability to work in a team environment
Ability to lift items weighing up to 75 lbs
High School Diploma or equivalent experience
Benefits:
401(k) w/ company match
Health and Dental Insurance
Life Insurance
Paid Time Off
Training and Development Opportunities
Company Paid Holidays
Employee Discounts
Employee Assistance Program
Qualifications:
Bucklin Tractor & Implement is located in southwest Kansas. We are a John Deere equipment dealer located in Bucklin, Greensburg, Ness City, and Pratt, Kansas. BTI offers a variety of new and used equipment!
Founded
2008
Company size
51-200 employees
Industry
Machinery Manufacturing
Headquarters
Bucklin, Kansas
Bucklin Tractor & Implement is located in southwest Kansas. We are a John Deere equipment dealer located in Bucklin, Greensburg, Ness City, and Pratt, Kansas. BTI offers a variety of new and used equipment!
Founded
2008
Company size
51-200 employees
Industry
Machinery Manufacturing
Headquarters
Bucklin, Kansas