Parts Counter Person

Job DetailsJob Location: Bob Johnson Ford Avon - Avon, NY 14414Salary Range: $35,000.00 - $65,000.00 SalaryBob Johnson Ford is looking for an experienced and motivated Parts Counter Person to join our team in Avon, NY. This is a great opportunity for someone with dealership parts experience, especially Ford experience, who is organized, customer-focused, and comfortable working in a fast-paced service and parts environment.

The ideal candidate will have experience assisting technicians, retail customers, and wholesale customers with identifying, ordering, and supplying the correct automotive parts. Ford dealership experience is strongly preferred, but we are open to training the right candidate with strong automotive parts knowledge.

What You’ll Do

You will play an important role in supporting our service department, technicians, and customers by making sure the right parts are located, ordered, received, and billed accurately.

Responsibilities include:

Assist technicians, service advisors, wholesale customers, and retail customers with parts needs
Look up and identify the correct parts by make, model, VIN, and repair order information
Source and order parts through Ford systems and approved vendors
Track incoming and outgoing parts for the dealership and service department
Communicate with technicians and advisors regarding parts availability, pricing, and delays
Handle special orders, backorders, returns, and warranty parts
Maintain accurate records for parts ordered, received, billed, and returned
Help manage inventory accuracy and organization within the parts department
Package and ship parts back to the manufacturer when needed
Support monthly sales goals, gross profit goals, and customer satisfaction standards

What We’re Looking For

The right candidate will be dependable, detail-oriented, and able to work well with both customers and internal team members.

Why Join Bob Johnson Ford?

Bob Johnson Auto Group is a growing automotive group with a strong reputation in the Rochester and surrounding areas. We offer a team-focused work environment, steady workflow, and opportunities for long-term growth within the company.

Benefits

We offer a competitive benefits package, including:

Pay range of $35,000 – $65,000 per year based on experience
Health insurance
Dental insurance
Vision insurance
401(k) matching
Paid time off
Employee discount
Referral program
Career growth opportunities

Schedule

Full-time position. Schedule may vary based on department needs.

Apply Today

If you have automotive parts experience and are looking for a long-term opportunity with a growing dealership group, we would love to hear from you. Ford experience is a plus and will be strongly considered when determining compensation.

 
QualificationsPreferred qualifications:

Ford dealership parts experience preferred
Automotive parts experience strongly preferred
Experience using parts catalogs, DMS systems, or dealership software
Strong attention to detail and accuracy
Ability to multitask in a busy dealership environment
Good communication and customer service skills
Ability to work independently and as part of a team
Valid driver’s license required