Partner Marketing Manager
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PetDesk
US
Summary
The Partner Marketing Manager will own the end-to-end strategy, sourcing, and onboarding of strategic partnerships to drive mutual value and growth. They will act as the primary liaison between external partners and internal teams while managing budgets, partner training, and performance analytics.
Job Description
About the role:
PetDesk is trusted by thousands of clinics across North America to streamline communication, reduce friction, and elevate the standard of care. We're continuously expanding our influence through strategic partnerships that extend our reach and impact.
As the Partner Marketing Manager, you will own and drive the success of PetDesk's most critical strategic partnerships. This highly visible, cross-functional role is responsible for sourcing, onboarding, and enabling partner organizations, serving as the connective tissue between external partners and our internal teams.
You will act as the primary liaison for assigned partnerships, ensuring that each partner is aligned, activated, and equipped to drive mutual value and strengthen our presence across the industry.
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Apply if you’re excited to:
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Own the end-to-end strategy and performance of both channels — day-to-day management and long-term growth planning for strategic partnerships
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Manage and define the annual partner budget, forecasting, and ROI reporting to ensure both channels are resourced to perform
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Identify, source, and onboard new partners that align with PetDesk's growth strategy (vet groups, buying groups, industry associations)
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Develop and deliver partner training and enablement programs so partners can confidently represent PetDesk's value proposition
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Collaborate closely with internal teams (Sales, Product, Customer Success) to activate partnerships and deliver seamless customer experiences
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Serve as the strategic advisor and point of escalation for partner success and alignment issues, and represent PetDesk at partner events, industry conferences, and joint initiatives to deepen relationships and build market presence
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Track and analyze performance across partnerships — partner health and channel KPIs — using insights to continuously adjust strategy and optimize impact
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Continuously assess market trends, competitor activity, and the industry event landscape to inform partnership strategy and uncover new value-creation opportunities
About you:
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3+ years of experience in field marketing, partner management, strategic alliances, business development, or channel sales — preferably in SaaS or healthtech
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Proven track record of building and scaling high-impact partnerships that drive revenue and customer growth
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Experience owning a budget and reporting on ROI/performance for a marketing or growth channel
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People management experience, or demonstrated readiness to manage and develop a direct report
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Strong communication and relationship-building skills — you're a natural connector with executive presence
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Highly strategic thinker with operational chops — you can zoom out to see the big picture and zoom in to execute the details
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Comfortable working cross-functionally and influencing without authority across sales, marketing, and product teams
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Experience working with veterinary buying groups, GPOs, or industry associations is a strong plus
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25% Travel required
Benefits & Perks:
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Medical coverage for employees and dependents (80-90% covered by employer)
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Employer HSA contribution with HDHP
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401(k) match up to 3.5%
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Dependent Care Flexible Spending Account (FSA)
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Dental & Vision coverage available
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Basic Life and AD&D Insurance
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Short and Long Term Disability
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Flexible Time Off & 12 Paid Annual Holidays
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Paid Parental Leave
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Pawternity Leave, Financial Pet Adoption Support & Subsidized Pet Insurance
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$250 Annual Stipend for Learning and Development
\n$106,000 - $114,000 a yearWe believe great work should be recognized and rewarded. Our compensation is grounded in industry data and designed to be competitive, transparent, and performance-driven. Rather than relying on automatic annual increases, we invest in the people making the biggest impact—creating meaningful opportunities for growth as you grow with us.\n
PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify your veterinary clinic’s operations while strengthening client relationships.
Our recruiting process is rooted in “Who: The A Method of Hiring” and consists of an average 2-week hiring timeline. This standardized interview process allows candidates to answer the same questions, experience the same process, and ensure a fair performance review from multiple perspectives.
Please, no external recruiters—candidate profiles submitted from external recruiting agencies will not be considered.
PetDesk transforms how your practice engages with clients by automating the administrative busywork that's draining your team while delivering the engagement and communication options clients demand. Our veterinary-specific platform connects directly to your PIMS, simplifying everything you do today from appointment booking and reminders to communicating with clients and phone calls. Unlike general healthcare solutions or disconnected point products, PetDesk delivers a complete client engagement ecosystem designed specifically for veterinary workflows that flexibly grows with your practice.
The result? Your front desk spends less time on the phone. Your clients get the convenient digital experience they expect. Your team reclaims at least a day every week. And you get to focus on what actually matters—simplifying your clinic operations, supporting your team, and ensuring exceptional care to the pets that need your clinic.
Founded
2013
Company size
201-500 employees
Industry
Software Development
Org type
Privately Held
Headquarters
West Hollywood, California
PetDesk transforms how your practice engages with clients by automating the administrative busywork that's draining your team while delivering the engagement and communication options clients demand. Our veterinary-specific platform connects directly to your PIMS, simplifying everything you do today from appointment booking and reminders to communicating with clients and phone calls. Unlike general healthcare solutions or disconnected point products, PetDesk delivers a complete client engagement ecosystem designed specifically for veterinary workflows that flexibly grows with your practice.
The result? Your front desk spends less time on the phone. Your clients get the convenient digital experience they expect. Your team reclaims at least a day every week. And you get to focus on what actually matters—simplifying your clinic operations, supporting your team, and ensuring exceptional care to the pets that need your clinic.
Founded
2013
Company size
201-500 employees
Industry
Software Development
Org type
Privately Held
Headquarters
West Hollywood, California