Partner Communications Specialist

Overview

Konica Minolta currently has an exciting opportunity for a Partner Communications Specialist! This role reports to the Partner Communications Manager within the Global Client Services (GCS) organization. The Partner Communications Specialist creates, maintains and distributes assigned GCS communications, employee engagement content, technical documentation and knowledge resources using established plans, templates, standards and approval processes. The role produces high-quality content, maintains operational documentation, supports employee engagement activities and coordinates assigned deliverables that strengthen employee awareness, connection and operational effectiveness across GCS. The Specialist also coordinates standard individual employee travel and assists with meeting and event logistics using approved company processes.

Responsibilities

Essential Job Functions

• Communications and Content Development
• • Creates, edits and distributes assigned internal and external communications across approved channels using established templates, messaging standards and review processes.
  • Creates newsletters, announcements, leadership messages, presentations, digital communications and introductory e-learning content for assigned initiatives and audiences using tools such as Microsoft Word, PowerPoint, SharePoint and Articulate 360.
  • Publishes and updates assigned content in the GCS Learning Academy, including team pages, role descriptions, curriculum links, announcements, job aids and employee resources.
  • Translates business, operational and technical information into clear, audience-appropriate communications and documentation, with guidance available for complex or sensitive topics.
  • Coordinates assigned communication timelines, reviews, approvals and deliverables within established project plans, escalating risks or delays to the appropriate project owner.
• Employee Engagement and Culture
  • Supports established opportunities for employee connection, collaboration and participation across GCS.
  • Supports and helps coordinate employee engagement activities, recognition efforts, awareness campaigns and organizational events, including activities such as Customer Service Week, team events and learning activities.
  • Coordinates assigned activity details, communications, participant information, schedules, materials and follow-up actions under the direction of the Partner Communications Professional or Manager.
  • Collects participation data and employee feedback using established measures and summarizes findings for the appropriate business or Employee Experience leader.
• Technical Documentation and Knowledge Resources
  • Creates, maintains and updates assigned process documentation, standard operating procedures, job aids, user guides, knowledge articles, training materials and communication resources using established templates and content standards.
  • Maintains assigned communication calendars and content stored in the GCS Learning Academy, SharePoint and other approved repositories. Archives outdated materials, updates links and confirms that employees can access current information.
  • Supports routine learning administration activities in SAP SuccessFactors Learning, such as confirming course information, validating curriculum links, checking employee-facing learning paths and escalating assignment or access issues.
  • Gathers and verifies information from stakeholders and subject matter experts to support accurate, timely and audience-appropriate content.
• Measurement and Continuous Improvement
  • Collects routine data such as email engagement, event participation, SharePoint page activity, GCS Learning Academy usage, learning completion and employee feedback and prepares summaries using established reporting measures.
  • Researches assigned content and information gaps, documents findings and recommends practical improvements within established standards.
  • Maintains organized records, trackers and project documentation.

Qualifications

• Excellent written, visual and verbal communication skills
• Strong editing, proofreading and audience-focused writing skills
• Ability to translate technical or operational information into clear, accessible content
• Good project coordination, organization and time management skills, with the ability to complete assigned deliverables within established plans, standards and approval processes
• Ability to apply established communication and content standards, prioritize assigned work and escalate sensitive, ambiguous or high-impact issues appropriately
• General awareness of data analysis and communication or engagement metrics
• Ability to collaborate with leaders, subject matter experts and cross-functional stakeholders
• Willingness to share established processes, templates and communication practices with peers when requested
• Ability to manage multiple assignments in a fast-paced environment
• Detail oriented with a strong commitment to accuracy and consistency
• Occasional travel to support high-visibility meetings, workshops, training events, launches or employee engagement initiatives.

Experience, Educational Requirements, and Certifications

• High school diploma or equivalent required; bachelor’s degree preferred
• 2-4 years of communications, employee engagement, technical writing, training or related experience
• Working knowledge of Microsoft 365 tools, including Word, PowerPoint, Excel, Outlook, Teams and SharePoint
• Familiarity with e-learning authoring tools such as Articulate 360 and learning management systems such as SAP SuccessFactors Learning preferred
• Technical writing, communications, Microsoft 365, SharePoint, Articulate or change management training or certification preferred

Physical Requirements

• This position requires sitting at a desk with a computer monitor for several hours at one time.
• The vision requirements include close vision, peripheral vision, depth perception and ability to adjust focus.
• Suitable dedicated, remote work environment

Competencies

Adaptability

Customer Centricity

Growth Mindset

Working Digitally

Leading KM Values

Informed Decision Making

Engaging People

About Us

This posting reflects an existing vacancy that we are actively recruiting for.

Cette annonce correspond à un poste actuellement vacant pour lequel nous recrutons activement.

About Konica Minolta

Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact,” and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta’s bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN’s MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter. 

Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.

Au sujet de Konica Minolta

Solutions d’affaires Konica Minolta (Konica Minolta) a entamé son parcours il y a plus de 150 ans, avec la volonté de voir et de faire les choses autrement. Elle fait équipe avec ses clients pour donner forme à leurs idées en appuyant leur transformation numérique grâce à un riche portefeuille de solutions pour un milieu de travail connecté et futé. Parmi ses technologies d’affaires, on retrouve des services de TI, la gestion intelligente de l’information, des solutions de sécurité vidéo et des services d’impression gérés ainsi que des technologies de bureau et des solutions d’impression industrielle et commerciale. L’année 2025 marque le 20e anniversaire de l’entrée de Konica Minolta dans le marché de l’impression de production; l’entreprise souligne « 20 années d’excellence, d’innovation et de résultats » tout en continuant d’être une figure de proue dans l’impression numérique commerciale. C’est aussi l’année où la marque bizhub de Konica Minolta célèbre ses 20 ans, au cours desquels la gamme a révolutionné la technologie de bureau, redéfini les processus des entreprises, et évolué continuellement pour répondre aux besoins des milieux de travail modernes, mue par les avancées technologiques et la volonté d’innover. Konica Minolta est fière de faire partie du palmarès 2025 des meilleurs grands employeurs d’Amérique de Forbes, d’avoir figuré à plusieurs reprises au palmarès CRN des 500 fournisseurs de services gérés, d’avoir été nommée la marque numéro un en matière de fidélité des clients sur le marché des appareils de bureau multifonctions par Brand Keys pendant 18 années consécutives, et de s’être vue décerner les prix BLI « A3 Line of the Year » 2021 et 2025 et « Most Colour Consistent A3 Brand » 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l’entreprise sur Facebook, YouTube, LinkedIn et Twitter.

Konica Minolta fonctionne selon un modèle de services partagés nord-américain qui permet d’harmoniser les priorités transfrontalières et d’améliorer la prestation de services aux organisations opérationnelles. Le modèle combine des fonctions de service américaine et canadienne afin d’offrir davantage de ressources aux services de soutien comme l’administration des ventes, la logistique et la chaîne d’approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques.

Salary Disclaimer

Konica Minolta is committed to transparent and equitable compensation practices. Our pay structure is designed to support employee growth, allowing individuals to progress through the salary range as they advance in their role. Actual base pay offered will vary based on a candidate’s skills, experience, job‑related knowledge, geographic location, and specific business needs.

Salaire- A titre indicatif  

Konica Minolta s'engage en faveur de pratiques de rémunération transparentes et équitables. Notre structure salariale est conçue pour soutenir la croissance des employés, permettant aux individus de progresser dans la fourchette salariale au fur et à mesure de leur progression. Le salaire de base réel proposé variera en fonction des compétences, de l'expérience, des connaissances liées au poste, de la localisation géographique et des besoins spécifiques de l'entreprise du candidat.

AI Disclosure 

Konica Minolta Business Solutions (Canada) Ltd., or its authorized third-party contractors, may employ Artificial Intelligence technologies to support elements of the recruitment process. Notwithstanding this, Applications are reviewed by our recruitment team, who always make the final hiring decision.

Mention d'utilisation de l'IA

Konica Minolta Business Solutions (Canada) Ltd., ou ses prestataires tiers autorisés, peuvent utiliser des technologies d'intelligence artificielle pour soutenir certains aspects du processus de recrutement. Néanmoins, les candidatures sont examinées par notre équipe de recrutement, qui prend toujours la décision finale d'embauche. 

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.

Déclaration sur l’égalité des chances :

Konica Minolta est un employeur souscrivant au principe de l’égalité d’accès à l’emploi et de l’action positive. Nous considérons tous les candidats qualifiés pour un emploi sans distinction de race, de couleur, de religion, de croyance, d'origine nationale, de sexe, de grossesse, d'âge, d'orientation sexuelle, de statut de personne transgenre, d'identité de genre, de handicap, d'aliénation ou de citoyenneté, d'état civil ou de partenariat, d'informations génétiques, de statut de vétéran ou de toute autre caractéristique protégée par les lois applicables

Solutions d’affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.