Part Time Utilization Specialist
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Crestwyn Behavioral Health
Memphis, TN, US
Summary
The specialist monitors service utilization to optimize facility reimbursement and acts as a liaison between managed care organizations and clinical staff. Key duties include conducting medical necessity reviews, managing the appeal process for denied stays, and providing staff training on documentation requirements.
Job Description
Overview
PURPOSE STATEMENT:
Proactively monitor utilization of services for patients to optimize reimbursement for the facility.
Responsibilities
ESSENTIAL FUNCTIONS:
- Act as liaison between managed care organizations and the facility professional clinical staff.
- Conduct reviews, in accordance with certification requirements, of insurance plans or other managed care organizations (MCOs) and coordinate the flow of communication concerning reimbursement requirements.
- Monitor patient length of stay and extensions and inform clinical and medical staff on issues that may impact length of stay.
- Gather and develop statistical and narrative information to report on utilization, non-certified days (including identified causes and appeal information), discharges and quality of services, as required by the facility leadership or corporate office.
- Conduct quality reviews for medical necessity and services provided.
- Facilitate peer review calls between facility and external organizations.
- Initiate and complete the formal appeal process for denied admissions or continued stay.
- Assist the admissions department with pre-certifications of care.
- Provide ongoing support and training for staff on documentation or charting requirements, continued stay criteria and medical necessity updates.
OTHER FUNCTIONS:
- Perform other functions and tasks as assigned.
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- Required Education: High school diploma or equivalent.
- Preferred Education: Associate's, Bachelor's, or Master’s degree in Social Work, Behavioral or Mental Health, Nursing, or a related health field.
- Experience: Clinical experience is required, or two or more years' experience working with the facility's population. Previous experience in utilization management is preferred
LICENSES/DESIGNATIONS/CERTIFICATIONS:
- Preferred Licensure: LPN, RN, LMSW, LCSW, LPC, LPC-I within the state where the facility provides services; or current clinical professional license or certification, as required, within the state where the facility provides services.
- CPR and de-escalation and restraint certification required (training available upon hire and offered by facility.
- First aid may be required based on state or facility requirements.
ADDITIONAL REGULATORY REQUIREMENTS:
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
Crestwyn Behavioral Health is the leading psychiatric and substance abuse treatment center in Memphis, TN. We provide a comprehensive sequence of treatment for our clients who are dealing with a range of mental health and addiction issues. Our mission is to become a world-class hospital that sets the standard of excellence in the specialty treatment of behavior health concerns, mental illness, and addiction disorders.
Each member of our compassionate, accomplished team strives in all that they do to make Crestwyn synonymous with:
• Uncompromising Care
• Relentless Compassion
• Phenomenal Customer Service
• Holistic Treatment
Company size
11-50 employees
Industry
Mental Health Care
Org type
Public Company
Headquarters
Memphis, Tennessee
Crestwyn Behavioral Health is the leading psychiatric and substance abuse treatment center in Memphis, TN. We provide a comprehensive sequence of treatment for our clients who are dealing with a range of mental health and addiction issues. Our mission is to become a world-class hospital that sets the standard of excellence in the specialty treatment of behavior health concerns, mental illness, and addiction disorders.
Each member of our compassionate, accomplished team strives in all that they do to make Crestwyn synonymous with:
• Uncompromising Care
• Relentless Compassion
• Phenomenal Customer Service
• Holistic Treatment
Company size
11-50 employees
Industry
Mental Health Care
Org type
Public Company
Headquarters
Memphis, Tennessee