Part-time Universal Banker I- Broadway
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Peoples Bank
Merrillville, IN, US
Summary
The Universal Banker provides prompt and efficient customer service while processing teller transactions and identifying opportunities for bank product referrals. They are also responsible for balancing cash drawers, maintaining security compliance, and assisting with daily banking center operations.
Job Description
This is a great opportunity for a part-time Universal Banker I at our Broadway Banking Center.
JOB SUMMARY
Provide prompt, efficient and friendly service to ensure an excellent customer experience for all customers and employees. Acknowledges customers' needs with suggestions and referrals of appropriate Bank products and services. Perform all tasks accurately and efficiently while remaining in compliance with the established Bank policies and procedures. These individuals will need to be outgoing, sales oriented, flexible, adaptable and results driven. They must demonstrate the ability to work independently and with a team, make sound decisions and use critical thinking skills.
DUTIES AND RESPONSIBILITIES
- Processes all teller line transactions at a proficient level; including but not limited to accepting deposits and loan payments, verifying cash and endorsements, cashing checks, issuing official checks and potentially including providing overrides and approvals
- Counts and balances the cash drawer daily, taking proactive steps to identify and resolve discrepancies when the balance is off
- Follows BSA/AML/OFAC policies and/or procedures to report any suspicious activity
- Always maintains integrity, including keeping all Bank business and information confidential
- Regularly engages customers to understand needs and make appropriate product and service recommendations
- Easily assists customers with routine questions and account maintenance requests
- Will make progress to become proficient in the following:
- Process vault transactions – including balancing and all other required daily transactions
- Open and close banking center (including all end of day processing)
- All required operational activities of the teller line
- Has knowledge of the Bank's security system and assists in testing alarms
- Assists in completing all required reports
- Experience, knowledge and proven sound decision-making lead to higher limits and authority
QUALIFICATIONS
- High school diploma or its equivalent
- Six months of customer service/cash handling experience required
- Experience with Microsoft Office Suite required
- Must have smartphone (iOS or Android) that is able to support security features required by the Bank's IT security guidelines
ABOUT US
For over a century, Peoples Bank has served as a cornerstone of customer commitment, helping our communities thrive and continuously supporting our community members. Proudly bearing the Finward name as a Finward Company, our logo symbolizes our unwavering dedication to financial excellence, advanced technology, and elevating the customer journey.
Headquartered in Munster, Indiana, Peoples Bank offers an extensive array of consumer, business, and wealth management solutions, alongside cutting-edge digital banking services. With Peoples Banking Centers spread conveniently located across Northwest Indiana and Chicagoland, we uphold a tradition of delivering top-notch performance to our valued residents.
At Peoples Bank, we are driven by a passion for fostering success within our customer base and communities. Anchored in our core values of Stability, Integrity, Community, and Excellence, we are committed to building strong partnerships with our customers and communities to help them achieve financial success. Through innovative engagement and technology, we ensure an exceptional customer experience at every turn.
For more information on benefits visit the Careers page of our company website at https://www.ibankpeoples.com/resources/careers.
Peoples is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
Equal Housing Lender/ Member FDIC
For over 100 years, Peoples Bank has maintained a philosophy of commitment to the customer, a belief that has allowed Peoples Bank to thrive and continue to serve the people of Northwest Indiana. It’s the same philosophy that drives Peoples now as it did in 1910 when the Bank first opened for business. Equal Housing Lender. Member FDIC.
Today we call this commitment to our customers You First Banking, and it’s our pledge to always put your concerns first. It’s banking that is driven by relationships, not just transactions, so that we’re here for you as your needs continue to grow and change. Because we are a locally-owned and managed community bank, we can respond quickly and effectively with the service and solutions you need to meet your financial goals.
Headquartered in Munster, Indiana, Peoples Bank provides a wide range of consumer, business, and wealth management products, as well as a tradition of high-quality performance to the residents of Lake and Porter Counties. We operate Banking Centers in Crown Point, Dyer, East Chicago, Gary, Hammond, Highland, Hobart, Merrillville, Munster, St. John, Schererville, Valparaiso, Whiting, and Winfield Indiana.
From 2007 through 2017 US Banker magazine has listed Peoples among the top 200 community banks in America based upon a key banking industry performance indicator.
Founded
1902
Company size
1,001-5,000 employees
Industry
Financial Services
Org type
Public Company
Headquarters
Marietta, Ohio
For over 100 years, Peoples Bank has maintained a philosophy of commitment to the customer, a belief that has allowed Peoples Bank to thrive and continue to serve the people of Northwest Indiana. It’s the same philosophy that drives Peoples now as it did in 1910 when the Bank first opened for business. Equal Housing Lender. Member FDIC.
Today we call this commitment to our customers You First Banking, and it’s our pledge to always put your concerns first. It’s banking that is driven by relationships, not just transactions, so that we’re here for you as your needs continue to grow and change. Because we are a locally-owned and managed community bank, we can respond quickly and effectively with the service and solutions you need to meet your financial goals.
Headquartered in Munster, Indiana, Peoples Bank provides a wide range of consumer, business, and wealth management products, as well as a tradition of high-quality performance to the residents of Lake and Porter Counties. We operate Banking Centers in Crown Point, Dyer, East Chicago, Gary, Hammond, Highland, Hobart, Merrillville, Munster, St. John, Schererville, Valparaiso, Whiting, and Winfield Indiana.
From 2007 through 2017 US Banker magazine has listed Peoples among the top 200 community banks in America based upon a key banking industry performance indicator.
Founded
1902
Company size
1,001-5,000 employees
Industry
Financial Services
Org type
Public Company
Headquarters
Marietta, Ohio