Part Time Teller

Teller

POSITION PURPOSE

A Teller is often the first point of contact in delivering REV’s promise of an exceptional member experience. Tellers play a key role in building trust and confidence with members by performing transactions accurately, resolving issues promptly, and creating a welcoming, efficient experience. This position is ideal for individuals who take pride in their attention to detail, thrive in a fast-paced environment, and are passionate about helping others.

Duties & Responsibilities

Assumes responsibility for creating an exceptional member experience through basic financial transactions:

·         Serve as a frontline ambassador by greeting members warmly and providing prompt, courteous, and accurate service.

·         Process routine financial transactions such as deposits, withdrawals, loan payments, and check cashing with a high degree of accuracy and professionalism.

·         Actively listen to member needs and connect them to appropriate products, services, or specialists.

·         Maintain and balance a cash drawer daily, following internal controls and security procedures.

·         Assist in resolving member inquiries, account issues, and discrepancies with empathy and urgency.

·         Educate members on self-service options including online and mobile banking tools.

·         Participate in team sales and service goals by identifying opportunities to deepen member relationships.

·         Support branch operations and contribute to a strong team culture through flexibility, reliability, and accountability.

Assumes responsibility for other duties as required or assigned.

Skills & Qualifications

Education/Certification & EXPERIENCE:  

·         High School diploma or equivalent education and experience.

·         At least 6 months of customer service, cash handling, or retail banking experience.

Skills/ABILITIES:                   

·         Basic math aptitude and comfort with technology and digital platforms.

·         Excellent interpersonal and communication skills.

·         Strong attention to detail and commitment to accuracy.

·         Demonstrated reliability and integrity in previous roles.

·         Bilingual proficiency is a plus.

·         Desire to grow within the organization and learn new responsibilities.

·         Compliance with all governing regulations, especially the Bank Secrecy Act (BSA), OFAC and the Patriot Act requirements. Understands and complies with all state and federal regulations and laws