Part-time Technology Specialist – School of Nursing

Part-time Technology Specialist – School of Nursing

Salary:                      $17.00-18.50 per
hour based on a 20 hour work week
Location:                   School of Nursing
Position Status:         Part-time             
                               
Hours:                       Varied
Position Number:      870060/70-172      
       
FLSA Status:             Non-exempt

POSITION SUMMARY:

This position
in the School of Nursing will assist the Assistant Dean for Instructional and
Clinical Technology and the Online Testing Coordinator with student
examinations and technical support. The position will post assessments, create
proctor materials and instructions, troubleshoot minor technical issues during
exams and proctor exams when necessary. They may also assist with other
educational and lab simulation technology.

DUTIES
AND RESPONSIBILITIES:

(This list is neither absolute nor
restrictive, but indicates approximate duties and responsibilities which may be
redefined pursuant to operational needs.)

Assist
Online Testing Coordinator with posting and scheduling of exams and quizzes.
Monitor Basecamp queue for exam requests. Adjust online exam settings to adhere
to School of Nursing policies. Post exam to course for desired date/time and
set download, upload, deletion and email reminder settings. Create PDF
documents with exam information and notify faculty and staff of exam codes for
each exam. Post make-up exams as necessary for faculty to administer to
students.

Create exam proctor packets, student rosters, and instruction sheets.
Create online sign-ups for volunteer staff and graduate assistants. Schedule
Outlook appointments for exams, create calendar reminders for staff and other
spreadsheet and document work as required.

Provide basic technical assistance to faculty
and students before exams. Troubleshoot student devices including Windows/Mac
laptops and iPads to ensure compatibility with various School of Nursing
testing platforms. Provide hands-on assistance during exams to quickly resolve
testing issues with devices and/or exam software. Assist faculty and students
with exam uploads and confirm all user data has been received. Assist faculty
post-exam with retrieving reports, adjusting scoring and posting results.

Proctor
exams and ensure a secure testing environment to maintain academic integrity.
Follow exam rules outlined by faculty and review rules with students. Check-in
students for attendance and notify faculty of missing or tardy students. Actively
monitor students and room throughout the exam. 

Verify students completed and
uploaded exam answers.

Assist Assistant
Dean for Instructional and Clinical Technology with operation of educational technology products for the School of
Nursing. This may include electronic attendance tools, Zoom meetings, and eBook
resources. May also assist with lab simulation setup, recording simulation
scenarios, and assisting during simulation debriefing.

Completes other duties as assigned.

REQUIREMENTS:

Minimum qualifications:

Knowledge of Microsoft Office required;

Knowledge of Windows and Mac operating systems;

Strong written and verbal communication
skills;

Ability to work both independently and
in a team environment;

Ability to problem solve quickly and
independently;

Able to function within a complex and
highly collaborative administrative structure;

Working knowledge of computer
troubleshooting;

Ability to be flexible with hours is
mandatory. Evening and early morning hours will be required.

Preferred qualifications:

Experience working in higher education.

Skilled at using iPads and familiar with online exam
software.

Alternatively, the successful candidate may possess any equivalent combination
of experience and training, which provides the knowledge, skills and abilities
required to perform the essential job functions. This includes, but is not
limited to, the following:

Ability to
establish and maintain effective working relationships with the University
Community.

Ability and willingness to contribute actively to the mission of the University
and to respect the Spiritan Catholic identity of Duquesne University.  The
mission is implemented through a commitment to academic excellence, a spirit of
service, moral and spiritual values, sensitivity to world concerns, and an
ecumenical campus community.

APPLICATION
INSTRUCTIONS:

Applicants are asked to submit a cover letter, resume, and contact information
for three professional references.

Duquesne
University was founded in 1878 by its sponsoring religious community, the
Congregation of the Holy Spirit.  Duquesne University is Catholic in
mission and ecumenical in spirit.  Motivated by its Catholic identity,
Duquesne values equality of opportunity both as an educational institution and
as an employer.