Part Time Support Staff/Receptionist
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Mental Health Resources, Inc
Fort Sumner, NM, US
Summary
The support staff is responsible for greeting clients, managing phone inquiries, and maintaining accurate client files. They also handle scheduling, billing processes, and ensure compliance with HIPAA regulations.
Job Description
Description
Responsible for answering the phone and greeting clients and or potential clients with respect and non-judgment, maintaining confidentiality, scheduling/rescheduling clients, maintaining and updating all current information on clients such as phone numbers, addresses, releases, insurance, etc. in the client's file.
Requirements
Part-time, 24 hours per week, hourly position.
A minimum of a high school diploma is required.
Bilingual Spanish candidates are strongly encouraged to apply.
Starting pay is $16.50 per hour.
********Traveling to Clovis is required************
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
• Greets, checks in clients, collects co-pays if applicable, reschedules clients, and obtains any signatures if needed.
• Answers phones and directs calls.
• Organizes and puts together client files.
• Ensures all information is up to date and current in all clients’ files: phone numbers, addresses, releases, insurances, etc.
• Accurately files all material in clients’ files.
• Coordinates meetings and schedules client appointments.
• Processes billing and prints out invoices to be sent to state agencies.
• May assist with Medicaid verification each month.
• Maintain HIPPA and client confidentiality at all times.
• Regular and consistent attendance for the assigned work schedule is essential.
Mental Health Resources, Inc. believes in the worth and dignity of the individual human being. Each individual served is considered a person with all the rights, responsibilities, and dignity provided by the Constitution of the United States of America. We believe all individuals have the right to services regardless of race, creed, national origin, or ability to pay. Clients' rights to privacy and confidentiality will be maintained at all times. Mental Health Resources, Inc. provides various treatment services in the community. Treatment within the client's community is generally more effective, the least restrictive, and the most humane. It is the philosophy of MHR to employ the least confining measures while meeting individual mental health needs.
Founded
1975
Company size
51-200 employees
Industry
Mental Health Care
Org type
Nonprofit
Headquarters
Clovis, New Mexico
Mental Health Resources, Inc. believes in the worth and dignity of the individual human being. Each individual served is considered a person with all the rights, responsibilities, and dignity provided by the Constitution of the United States of America. We believe all individuals have the right to services regardless of race, creed, national origin, or ability to pay. Clients' rights to privacy and confidentiality will be maintained at all times. Mental Health Resources, Inc. provides various treatment services in the community. Treatment within the client's community is generally more effective, the least restrictive, and the most humane. It is the philosophy of MHR to employ the least confining measures while meeting individual mental health needs.
Founded
1975
Company size
51-200 employees
Industry
Mental Health Care
Org type
Nonprofit
Headquarters
Clovis, New Mexico