Part-Time Student Success Specialist TRC
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Ozarks Technical Community College
Hollister, MO, US
Summary
The Student Success Specialist facilitates student navigation of college processes by providing academic, financial, and career planning support. They are responsible for maintaining a welcoming environment in the Student Success Center and assisting with student records, registration, and orientation.
Job Description
JOB TITLE: PART-TIME STUDENT SUCCESS SPECIALIST DEPARTMENT: TRC – ACADEMIC AFFAIRS
SALARY RANGE: $15.30 - $19.20 PER HOUR FLSA: NON-EXEMPT
IMMEDIATE SUPERVISOR: Administrative Assistant to the Campus President – Table Rock Campus
SCHEDULE DETAILS: Part-time (Office hours will occur between 8:00 a.m. – 5:00 p.m., Monday through Thursday, and 8:00 a.m. - 4:30 p.m. on Friday. Flexibility to work any shift within these hours is required. Occasional evening and weekend work is also required. /Not to exceed 19.5 hours per week.
Position Summary
The Part-Time Student Success Specialist performs necessary functions to help students successfully navigate college through academic, financial, and career planning. The position will help facilitate Student Success operations by creating a welcoming atmosphere within the Student Success Center, and supporting the work of other Student Success staff through additional efforts to provide academic and non-academic student support.
Essential Job Duties
- Deliver and receive documentation critical to student admission, financial aid, registration, and maintenance of student records.
- Assist students by creating a welcoming atmosphere, assisting with scheduling, and fielding general student inquiries within the Student Success Department.
- Assist in facilitating OTC’s college orientation experience for students.
- Build relationships with students, faculty, and staff in support of Student Success initiatives.
- Provide general information related to admissions, financial aid, registration and other student service areas.
- Coordinate class presentations facilitated by College Navigators with academic departments and instructors.
- Assist with facilitating workflow for the Student Success Center.
- Assist with data management for Student Success Center.
- Assist with referring students to various academic and non-academic student support mechanisms.
- Exhibit exemplary attendance and punctuality.
- Comply with college policies and procedures.
- Help to ensure the success of the college by performing all other duties as assigned.
Required Knowledge, Skills & Abilities
- Associate’s degree from a regionally accredited institution of higher learning.
- Proficiency with a variety of computer operations, and the ability to learn and adapt to new software and tracking tools.
- Exceptional relational and customer service skills.
- A desire and aptitude to improve systems and processes.
- Outgoing and engaging personality.
- Ability to work flexible hours.
Preferred Knowledge Skills & Abilities
- Bachelor’s degree from a regionally accredited institution of higher learning.
- Previous experience in Student Affairs in higher education.
- Previous experience tracking metrics and working with key performance measures.
- Previous experience in maintaining schedules and working with scheduling software.
- A demonstrated value of teamwork and collaboration.
- Experience with Colleague
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger/touch, handle, or feel; and talk or hear. The employee must be able to move around and about their area, and operate a computer as needed. Specific vision abilities required by this job include close vision.
***OZARKS TECHNICAL COMMUNITY COLLEGE RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE INSTITUTION DESIRES. THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION. THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS “AT-WILL.” THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED DISABLED INDIVIDUALS.
