Part-Time Service Appointment Coordinator
Boost your chances before you apply.
Germain Ford of Beavercreek
OH
Summary
The Appointment Coordinator is responsible for scheduling and confirming service appointments while managing the department calendar. They also handle customer inquiries via phone and email and coordinate tasks with service advisors and technicians.
Job Description
Germain Ford of Beavercreek
Part-Time Service Appointment Coordinator
Beavercreek, OH
Part-Time Monday through Friday 3pm-7pm with occasional Saturdays
Pay $15-$16 per hour based on experience
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
As an Appointment Coordinator, you are responsible for efficiently scheduling and confirming appointments for the service department. This role requires excellent communication skills and attention to detail to ensure a seamless experience for the customer.
Responsibilities:
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Schedule and confirm service appointments
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Manage appointment calendar and follow-up with customers
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Answer phone calls and respond to emails regarding appointments
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Coordinate with service advisors and technicians
Requirements:
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Excellent communication skills
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Previous experience in customer service is a plus
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Knowledge of automotive service industry preferred
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Attention to detail and organizational skills
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Prompt and courteous demeanor
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Positive and hardworking personality
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Strong computer skills
Germain Offers:
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Competitive Wage Plans
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Ongoing Professional Development and Internal Promotions
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Company Outings and Activities
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Employee Discounts
Whether you’re an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we’ll provide you with the tools, training, and opportunities to help you succeed.
For immediate consideration, visit us at GermainCareers.com.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Founded in 1947, Germain Motor Company began with a single dealership opened by Warren Germain in Bexley, Ohio. Over the decades, the company grew under the leadership of Warren’s son, Bob Germain Sr., expanding across Columbus, Ohio, and into Florida markets including Naples and Sarasota.
In 1995, Steve Germain, grandson of the founder, was named President and CEO. Today, Germain Motor Company is a fourth-generation, family-owned automotive group operating 24 dealerships across eight markets in Ohio, Florida, Michigan, Pennsylvania, and Kentucky. We proudly represent some of the most sought-after automotive brands, guided by our longstanding promise: The Right Car. The Right Price. The Right Way.
Germain has been consistently recognized for excellence, including being named Best Auto Dealer by readers of 614 Magazine since 2010 and earning placement on the Wards e-Dealer Top 100, which ranks dealership groups nationwide based on total internet sales volume. Germain remains the only dealership group in Columbus to receive these top honors.
With more than 75 years of automotive experience, Germain is committed to continual growth, innovation, and delivering an exceptional customer experience. Now led by the fourth generation of the Germain family, with Steve Germain serving as Chairman, our focus remains on leveraging technology, investing in our people, and creating customers for life through an outstanding purchasing and ownership journey.
Founded
1947
Company size
1,001-5,000 employees
Industry
Automotive
Org type
Privately Held
Headquarters
Columbus, OH
Founded in 1947, Germain Motor Company began with a single dealership opened by Warren Germain in Bexley, Ohio. Over the decades, the company grew under the leadership of Warren’s son, Bob Germain Sr., expanding across Columbus, Ohio, and into Florida markets including Naples and Sarasota.
In 1995, Steve Germain, grandson of the founder, was named President and CEO. Today, Germain Motor Company is a fourth-generation, family-owned automotive group operating 24 dealerships across eight markets in Ohio, Florida, Michigan, Pennsylvania, and Kentucky. We proudly represent some of the most sought-after automotive brands, guided by our longstanding promise: The Right Car. The Right Price. The Right Way.
Germain has been consistently recognized for excellence, including being named Best Auto Dealer by readers of 614 Magazine since 2010 and earning placement on the Wards e-Dealer Top 100, which ranks dealership groups nationwide based on total internet sales volume. Germain remains the only dealership group in Columbus to receive these top honors.
With more than 75 years of automotive experience, Germain is committed to continual growth, innovation, and delivering an exceptional customer experience. Now led by the fourth generation of the Germain family, with Steve Germain serving as Chairman, our focus remains on leveraging technology, investing in our people, and creating customers for life through an outstanding purchasing and ownership journey.
Founded
1947
Company size
1,001-5,000 employees
Industry
Automotive
Org type
Privately Held
Headquarters
Columbus, OH