Part Time Seasonal Winter Race Staff

Description

About Us:

Discover the allure of the Northwoods at Marquette Mountain Resort. Immerse yourself in our passion for providing an exceptional experience, where every detail is carefully considered. Our resort offers year-round adventure and stunning natural beauty across all four seasons. Whether you seek the thrill of the slopes or the tranquility of the trails, you'll be captivated by the spectacular views of Lake Superior. After a day of exploration, unwind and create cherished memories by the fire with your loved ones. Conveniently located just minutes from downtown Marquette, Michigan, our resort is your gateway to an unforgettable getaway.

Status: Part Time

This is a seasonal position October 14, 2026 - April 14, 2027

Job Purpose:

The Winter Race Staff team member is responsible for setting up, taking down, and maintaining the race course, timing participants, and ensuring a safe and enjoyable environment for Adult Race League participants and guests. By providing accurate timing and exceptional guest service, this role supports an outstanding race experience. In alignment with company values, the Winter Race Staff member is a crucial part of delivering a safe, high-quality experience to every participant and upholding operational integrity.

Essential Duties and Responsibilities:

Honor Commitments:

• Set up and take down the race course with precision and consistency, ensuring all equipment is in proper order.
• Keep accurate race times and records for each participant to maintain the integrity of race results.
• Follow through on all assigned responsibilities, assisting with race operations and related tasks as needed.
• Ensure the safety of self, co-workers, and guests by strictly adhering to company and department safety policies and procedures.

Create Positive Experiences:

• Facilitate a high-quality guest experience by engaging with participants, answering questions, and ensuring smooth race flow.
• Provide clear instructions on course navigation, race timing, and equipment to all participants, enhancing their race experience.
• Maintain a positive, friendly attitude during all guest and team interactions.
• Report any safety concerns, hazards, or incidents to the immediate supervisor without delay.
• Operate all equipment safely to prevent injury and drive in accordance with the law and resort policies.

Foster Lifelong Learning:

• Actively participate in training sessions and safety meetings to stay informed about best practices and safety protocols.
• Engage with team members and management to continuously learn about race setup, timing, and guest service excellence.
• Share expertise and assist in educating participants on race procedures and safe practices.

Exhibit Pioneering Spirit:

Adapt to changing course conditions, weather, or participant needs, making real-time adjustments to enhance race quality.

Collaborate with other departments as needed, contributing innovative ideas to improve race operations.

Take ownership of your role by being proactive in problem-solving and supporting team goals.

Demonstrate Good Stewardship:

• Ensure the safety of guests and team members by conducting regular course checks, securing race gates, and addressing potential hazards.
• Report any damaged equipment or potential hazards to supervisors immediately, contributing to a safe and sustainable environment.
• Assist in course maintenance, adjusting signage, padding, and rope to ensure equipment longevity and course safety.

Other Duties as Assigned:

• Adapt to the evolving needs of the organization and undertake additional responsibilities as required, reflecting our commitment to flexibility and responsiveness in meeting business objectives.

The above list reflects the general details necessary to describe the principal and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Minimum Qualifications:

• High School Diploma and 18 years of age
• Ability to operate computers, public announcement systems, 2-way radios, timing equipment.
• Passionate about winter sports, the outdoors or hospitality.
• Strong communication and interpersonal skills.
• Excellent organizational abilities, including effective planning and scheduling.
• Ability to perform manual labor in various weather conditions.
• Valid Driver’s License
• Must be able to work nights, weekends and holidays as needed by season and by need of the business.

Physical and mental demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Regularly required to stand; walk; ski; climb and descend winter snowsport runs on skis or in ski boots; use hands to handle or feel; reach with hands and arms; and climb or balance.
• The employee is frequently required to sit and stoop, kneel, crouch or crawl and occasionally required to taste or smell.
• Must be able to lift and/or move up to 50 pounds.
• Specific vision requirements of this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Communication requirements include the use of two-way radios and mobile phones while on duty. The employee must be able to hear radio communications and respond to them as well as communicate (hear and speak) with staff, guests, and racers while on duty.
• The employee is required to hand rake and use shovels frequently.
• The employee must be able to navigate aerial chair lifts safely.
• The employee must be able to ski or board at an intermediate level.

Equipment Used:

• Hand tools; drills
• Shovels
• Snow rakes
• Race gates

Working Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Harsh outside weather conditions.
• Occasionally exposed to wet and/or humid conditions; high precarious places; fumes or airborne. particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock; and vibration.
• Noise level in the work environment is usually loud.
• Regularly work near moving mechanical parts and exposed to outdoor weather conditions and vibration

Benefits (depended on hours worked and status)

Insurance:

• Medical - PPO and HDHP options
• Flexible Spending Account (FSA)
• Health Savings Account (HSA) with company match
• Dental Insurance
• Vision Insurance
• Accident & Critical Illness Insurance
• Group Term Life Insurance (company paid)
• Short and Long-Term Disability (company paid)

Paid Time Off:

• Paid Time Off (PTO)
• Paid Holidays
• Volunteer Time-Off
• Paid Maternity/Paternity Leave
• Bereavement/Funeral

Compensation:

• 401(k) Retirement Plan with company match
• Incentive Programs
• Shift Differential Program
• Tool Rewards Program
• Safety shoe and glasses program

Other:

• Employee Assistance Program (EAP)
• Wellness incentives
• Company paid and provided uniforms
• Training: In-House, Instructor-Led, and Online

Marquette Mountain is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.