Part-time Sales Associate

Part-Time Sales Associate
Department: Omnichannel- Marketing
Reports To: Store Manager
Location: 15629 Kissimmee Vineland Rd, Orlando, FL 32821
Status: Part-Time, Hourly
Supervises: None

Availability Requirement: Must be available to work evenings, weekends, and holidays as needed.

About Rawlings

At Rawlings, our mission is to leverage the uniqueness of our brand and the talents and passions of our employees to inspire players, coaches, and parents to wear The Mark of a Pro. If you are passionate about baseball and softball and enjoy helping young athletes find the products they need to perform at their best, we invite you to join our team.

As a Rawlings Sales Associate, you will work with a wide range of premium products, including gloves, bats, training equipment, apparel, and accessories. You will play a key role in delivering an exceptional customer experience while supporting store sales goals and maintaining a welcoming retail environment.

Position Summary

The Sales Associate provides outstanding customer service by assisting customers with product selection, answering questions, and sharing product knowledge. This position is responsible for helping drive sales, maintaining store presentation standards, and supporting daily retail operations.

The ideal candidate is energetic, customer-focused, and passionate about sports. They possess strong communication skills and enjoy building relationships with customers while delivering a positive shopping experience.

Essential Duties and Responsibilities

• Assist customers with product selection using effective sales and customer service techniques.
• Develop and maintain knowledge of Rawlings products, including features, specifications, pricing, styles, colors, and product history.
• Provide accurate information and recommendations to customers based on their needs.
• Meet or exceed individual and store sales goals.
• Maintain merchandise displays and ensure products are properly stocked and organized.
• Operate the point-of-sale system and process transactions accurately.
• Help maintain a clean, organized, and visually appealing store environment.
• Support inventory management activities as needed.
• Perform other duties and responsibilities as assigned.

Qualifications, Required Skills, and Experience

• High school diploma or GED preferred.
• Minimum of three (3) months of experience in retail, sales, customer service, or a related field.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Professional, friendly, and outgoing demeanor.
• Ability to work effectively both independently and as part of a team.
• Basic math and cash-handling skills.

Preferred Qualifications

• Bilingual skills are a plus.
• Knowledge of baseball and softball equipment preferred.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift and carry merchandise up to 25 pounds.
• Ability to bend, reach, stoop, and perform other physical activities common in a retail environment.

Working Conditions

This position operates in a retail store environment and requires flexibility to work evenings, weekends, and holidays based on business needs.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Employees may be required to perform other job-related duties as assigned. Performance will be evaluated, in part, based on the successful execution of the responsibilities outlined above.