PART-TIME RECEPTIONIST -Home Health Company | West Palm Beach, FL
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Matrix Home Care, LLC
West Palm Beach, FL, US
Summary
The receptionist will manage incoming phone calls, route inquiries, and provide excellent customer service to patients and families. Additionally, they will handle administrative tasks such as data entry, faxing, and maintaining office documentation.
Job Description
PART-TIME RECEPTIONIST
Home Health Company | West Palm Beach, FL
We are seeking a professional, friendly, and customer service-focused Part-Time Receptionist to join our home health
team. The ideal candidate is organized, dependable, detail-oriented, and comfortable in a fast-paced healthcare office
environment.
RESPONSIBILITIES:
• Answer and route incoming phone calls
• Provide excellent customer service to patients, families, caregivers, and referral sources
• Manage and organize forms and office documents
• Send, receive, and track faxes
• Perform accurate data entry
• Assist with general administrative and clerical duties
• Maintain confidentiality of patient and company information
• Communicate professionally with staff and external contacts
Requirements
QUALIFICATIONS:
• Previous receptionist, administrative, or customer service experience preferred
• Bilingual English/Spanish required
• Excellent communication and customer service skills
• Strong organizational and attention-to-detail skills
• Computer proficiency, including email, faxing, and data entry
• Professional, dependable, and team-oriented
• Healthcare or home health experience is a plus
Matrix Home Care has brought dignified, personalized care into the homes of Floridians since 1999. We provide four integrated lines of care: home care, catastrophic and workers' compensation care, independent senior care, and specialty nursing including ostomy care, wound management, infusion therapy, and rehabilitation. Our clinicians, RNs, LPNs, home health aides, CNAs, and physical, occupational, speech, and respiratory therapists, are licensed, trained, and available 24 hours a day, every day of the year.
What sets us apart is our Champion Program. Each client is paired with a Champion who oversees the non-clinical side of care, coordinating the details around a customized plan so families stay connected and clients keep their routines, preferences, and independence. We match caregivers to the person, not just the diagnosis.
With leadership rooted in Florida and decades of combined experience in health care, Matrix is built to coordinate complex, multidisciplinary care while keeping the personal touch that helps clients thrive at home.
Founded
1999
Company size
51-200 employees
Industry
Home Health Care Services
Org type
Privately Held
Headquarters
West Palm Beach, FL
Matrix Home Care has brought dignified, personalized care into the homes of Floridians since 1999. We provide four integrated lines of care: home care, catastrophic and workers' compensation care, independent senior care, and specialty nursing including ostomy care, wound management, infusion therapy, and rehabilitation. Our clinicians, RNs, LPNs, home health aides, CNAs, and physical, occupational, speech, and respiratory therapists, are licensed, trained, and available 24 hours a day, every day of the year.
What sets us apart is our Champion Program. Each client is paired with a Champion who oversees the non-clinical side of care, coordinating the details around a customized plan so families stay connected and clients keep their routines, preferences, and independence. We match caregivers to the person, not just the diagnosis.
With leadership rooted in Florida and decades of combined experience in health care, Matrix is built to coordinate complex, multidisciplinary care while keeping the personal touch that helps clients thrive at home.
Founded
1999
Company size
51-200 employees
Industry
Home Health Care Services
Org type
Privately Held
Headquarters
West Palm Beach, FL
