Member Services Representative Part Time
Boost your chances before you apply.
Planet Fitness - Cambridge Fitness
MI
Summary
The representative is responsible for greeting members, answering phones, and providing club tours. They also handle membership explanations and maintain gym cleanliness.
Job Description
Job Summary: Are you passionate about health, fitness, and helping others achieve their goals? Planet Fitness is looking for an enthusiastic, high-energy Part-Time Member Services Representative to join our Lansing team!
As the face of our club, you will create a positive, welcoming environment (our famous Judgement Free Zone®) for every member who walks through our doors. If you are a self-motivated team player who loves interacting with people and takes pride in keeping a facility clean and organized, we want to hear from you.
Essential Duties and Responsibilities:
Member Experience: Enthusiastically greet members, check them in, answer phone inquiries, and provide tours to prospective members.
Membership Support: Assist members with their accounts on the computer, explain membership options, and process enrollments or upgrades.
Club Excellence: Maintain a clean, safe, and sparkling environment by regularly cleaning gym equipment from top to bottom and keeping the facility tidy.
Qualifications & Requirements
Personality: A friendly, outgoing, and positive attitude is a must!
Skills: Strong communication skills and basic computer proficiency.
Work Ethic: Highly reliable, punctual, and self-motivated to complete tasks efficiently without constant supervision.
Age Requirement: Must be 18 years of age or older
Why You'll Love Working With Us (Benefits)
Free PF Black Card+ Membership (Enjoy all amenities and bring a guest for free!)
Consistent Work: Enjoy the stability of a reliable, set schedule.
Growth: Excellent opportunities for internal advancement and career pathing.
Paid Leave: Paid sick time included.
Physical Demands & Environment
Continual standing, walking, and engaging in conversation (in-person or over the phone) during your shift.
Regular cleaning of gym equipment and facilities.
Ability to occasionally lift up to 50 lbs.
Comfortable working safely around standard club cleaning products.
Planet Fitness is taking the fitness industry by storm!
Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand.
Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners.
NOTE TO JOB APPLICANTS: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.
Founded
1992
Company size
501-1,000 employees
Industry
Wellness and Fitness Services
Org type
Public Company
Headquarters
Hampton, New Hampshire
Planet Fitness is taking the fitness industry by storm!
Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand.
Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners.
NOTE TO JOB APPLICANTS: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.
Founded
1992
Company size
501-1,000 employees
Industry
Wellness and Fitness Services
Org type
Public Company
Headquarters
Hampton, New Hampshire
